March 2024 by Nick
Just went in for a look, two staff asked if they could help and left us to browse, no hard sell and really helpful. Ended up buying two bikes and at a great price. Much better than Halfords. Fantastic experience and well recommended. Dan was a star.
February 2024 by Grant Wheatley
Had the best experience of customer care from Dan Oliver and his workshop service on my bike. Expensive hydraulic shifter part replaced under warranty which he organised. Very professional. 10/10. Thank you Dan!
December 2023 by Anthony Minett
Lovely friendly staff excellent job done on my bike
December 2023 by Peter Read
Very helpful and knowledgeable staff. Young lad from Leeds served us and guided us to the right bike for my 11 year old. Even though the store was busy, he took the time to make sure we got what we needed. Even advised us of other brands that were comparible, but only available from other stores.
December 2023 by Sercan Demir
Imagine you pay hundreds of pounds for a bike and as soon as they they your money, they do not care about you. I bought a bike, helmet and lock. however, I did not know how terrible their customer service is. I paid everything at once. BIG MISTAKE.Terrible customer service. I paid for my helmet and U-lock in the store. I left these items in the store and told them I would collect them the next week. Then, I changed my mind and wanted to return these items. They refused to refund the money back, instead, they offered a credit note that I could spend there. I talked to customer service while I was in the store, and they refused to refund my money back. I will never buy anything from Evans Cycles again and I do not recommend it to anyone. Very poor customer service.
October 2023 by Jerry Lewis
Stopped in, wouldn't help me with puncture, no mechanic and dude made up some nonsense about how my drive train made it nigh on impossible to do. Took it next door and was fixed inside 10 mins. Generally didn't seem to care just wanted an easy life. Won't be back.
August 2023 by Finley James
So I recently got my bike wheel nicked I was absolutely devastated as my bike means so much to me. so for a few days had no bike. tried Halfords said they didn?t sell front wheels and wouldn?t help me.then found evan cycles they were absolutely outstanding and gave me a wheel.everyone should come here the friendliest staff I?ve ever met in a bike shop they?ve made my day thank you.
August 2023 by Stuart Monaghan
Excellent service lovely lads. Could not fault any they I would not go anywhere else. Brilliant service THANKS
July 2023 by Darren Falcus
I was just browsing, but very informative staff member I spoke with.
June 2023 by Tony James
Exceptional store, great range of products for all levels of ability / expertise, highly competitive prices (and many bargains), 5 star shout out to Tom for his advice and patience, having sustained a brain trauma in a cycling collision 6 years ago I'm still slowly getting back into the saddle so I'll definitely be returning soon for bigger purchases
May 2023 by Marek
went in with puncture peter sorted it out on the spot service here is top notch
April 2023 by Ash Gibson
Couldn't get a replacement headset anywhere but Paul said leave it with me, will get it sorted. Took a few days and kept me updated but sure enough sourced, fitted and bike back up and running. Even adjusted the disc brakes! Great service and fully recommend using this store.
April 2023 by Mark cribbs
Had my bike in for a service.Great people very helpful especially paul ? highly recomend this place
March 2023 by Emma Smith
Great service. Purchased a couple of bikes from them.Friendly Knowledgable and good advice and great for aftercare if you need to take them in.
December 2022 by Euan
Assistant manager in store was really friendly and efficient, gave great advice regarding mudguards. He fitted them for me straight away with no issues. Highly recommend this store to anyone.
