March 2024 by Kathleen Curry
Mark was very helpful and went the extra mile for our needs nice lad
March 2024 by Marc
I highly recommend Carpetright, within furniture village, in Gateshead. If you're in the market for new floor coverings. When you visit, be sure to ask for Tracey. The customer service provided by Tracey was truly exceptional; she went above and beyond at every turn, making our experience truly memorable.
March 2024 by Dalir Bajelani
# Carpetright, Team Valley, Gateshead - 5/5 ??????????From the moment we walked into the Team Valley branch of Carpetright in Gateshead, we found ourselves immersed in a delightful shopping experience. All thanks to Darren, the branch manager who took it upon himself to guide us through the entire process.Darren's astute carpet knowledge, coupled with his patient and friendly demeanor, made our carpet-buying journey both easy and enjoyable. He took the time to understand our needs, providing us with a variety of options while also offering his expert advice. Darren made sure we were making informed choices, ensuring we got the perfect carpet for our home.His customer service skills were beyond impressive. He was attentive, responsive, and went out of his way to ensure we were satisfied customers. In fact, it was evident that Darren was not just interested in making a sale, but genuinely interested in achieving customer satisfaction.The selection of carpets at this branch was also extensive, catering to a wide range of tastes and budgets. Everything from the store layout to the clean and well-organised space made our shopping hassle-free.In conclusion, our visit to Carpetright at Team Valley was an exemplary shopping experience that surpassed our expectations. Darren's professionalism and dedication to his customers deserves special mention. We will definitely be recommending Carpetright, and especially Darren, to all our friends and family for their flooring needs.In a world where good customer service can often be hard to find, Darren at Carpetright is a shining example of it done right!
March 2024 by Shahla
Great manger Darren, he was very kind and friendly and very helped us to choosing our lovely carpet there. It highly recommended to go and have a look.
March 2024 by Sean Rae
John was very helpful, clearly explained the whole process from start to finish. Excellent service
March 2024 by Ken Foster
Carol was excellent very friendly and helpful.
February 2024 by Jade Harris
5 star service from Darren. Will definitely be back.
February 2024 by Dan Bailey
Darren helped a lot with fitting and measuring advice and was honest about what type of carpet i needed instead of just trying to sell
February 2024 by Merita Xhikneli
Name: Mr Darren he was very helpful and polite overall I loved his excellent interior design recommendations, I will definitely be coming back thank you!
February 2024 by Janet Hutchison
Excellent service by John. Highly recommend carpet right. Will be coming back here soon.
February 2024 by sue beange
Darren was extremely helpful and professional in all aspects of our floor planning and design. Would most definitely recommend
February 2024 by Seb ?Stuseb87?
Mrs dragged me looking for ideas. Got give some great advise from darren and his team when we are ready we will be back cheers guys.
February 2024 by Dan Walker
John was really helpful and efficient with his advice and customer service
February 2024 by Steven walker
John at the Team Valley store was excellent. Knowledgeable and great customer service.
February 2024 by Cliff Mckenzie
Good choice of carpets
