July 2023 by John Hewitt
Great service and excellent quality of food and beverages, brilliant.
July 2023 by stuart mcclurg
Consistently the best coffee of any of the high street chains. The cortado is always to notch. I also find the service at Nero is more genuine and friendly rather than the often scripted interactions elsewhere with the only objective being to up sell food. To me Nero is a haven when I'm on a day out at the MetroCentre.
June 2023 by Bradley Bolam
Always friendly. Coffee is consistently nice. Much prefer nero over all the other big chains
June 2023 by Kevin Brown
Lovely place, love the scones very tasty,? great set off staff
June 2023 by Naveed Ahmed
This Cafe Nero on the top floor near the Red Mall is better than the other one in the Yellow Mall.
June 2023 by Rod Shaw
The staff are friendly and helpful. However, the last couple of visits here, the cups and plates look grubby and stained. The seating areas outside the unit within the mall are also not cleaned and wiped down thoroughly. The seats that we had, in-between the cushions, were full of food waste/crumbs that appeared to have accumulated over a period of time. This has put us off from using this coffee shop in the future.
June 2023 by Duncan
As far as large chain coffee places go cafe Nero is pretty good. This particular cafe is excellent and its staff are great.
May 2023 by Google user
Nice strong coffee and good selection of tasty food
April 2023 by colin M
Coffee & Danish good but male member of staff looked miserable with no warm greeting or smile. Very robotic. A smile can make such a difference ?
April 2023 by Richard Drew
Nice strong coffee and good selection of tasty food
April 2023 by sola ogundimu
Nice until my non-dairy coffee got contaminated with dairy milk after informing the barista I want a non-dairy oat milk, please be aware this is a serious condition not to be played with......NERO..safety don't use the same blender for both dairy and non-dairy customers
April 2023 by chris knox
It's even beter if you have the 3app which gets you any coffee for £1, includes specials/seasonal latte's etc etc...read the TC
April 2023 by Janine Dear-Barlow
Unfriendly guy servicing us. He gave the same drink to the girl behind us and give her a full glass but only 3/4 and was half ice. I couldn't taste any of the cherry in it but got charged 50p for 1 pump. Could see the pink in the other girl's drink but I guess it's because she was wearing a crop top. The music was too loud to hear each other speak and it was boiling and really dark. Were sitting in but he gave take away cups and had to ask for a glass. Wouldn't recommend.
April 2023 by Michael Wilson
Popular cafe and good coffee. Not enough staff to promptly turn over tables and keep toilets clean.
April 2023 by Gary leishman
Chilled out,with coffees after a morning shopping,place not to busy and staff polte
