March 2024 by Jamal Salahi
The worse branch I have ever seen in the world,the staffs are useless ignorant the take hours to deal with one client too slow and rude.I wish I never hade Barclays and I will definitely will switch.
March 2024 by Davey Irving
Barclays have become a complete joke,totaly not interested in customers,been with Barclays 45 years, not anymore I'm switching ?
February 2024 by Vikki Kennedy
Absolute joke of a bank. Went to do business banking (Monday)) & both counters were closed. Told to use self service machine & it just kept spitting notes back out. Was told counters are closed til Wednesday, so need to go to Newcastle. It takes me most of the morning to get served in here I don?t have time to go to Newcastle. Some of the staff are lovely & feel sorry for them the grief they get at times but manager is a joke, smirks & is a bit cocky with people at times
February 2024 by Terry Holford
Sound advice
February 2024 by john simm
It's warm in side
January 2024 by JACK
Terrible attitude from staff member who made it quite clear she was not happy I'd used her checkout to pay in a high value cheque.My answer was, I had no idea how to use a self service counter and there was no staff to assist.The amount I was paying in I preferred to have my paying in book stamped as proof.NotNN
December 2023 by Thomas Swann
Good service and staff
October 2023 by Lynn Robson
Went yesterday to transfer money from my account to Lloyds after waiting in queue to be told I needed to go into another queue then told there are 4 people in front of you we will ring u when it?s your turn .What do they want me to do I came from Chester le st and then told me I had to pay to transfer my money to another bank as there is a limit of how much u can send . I am moving to another bank.
October 2023 by John Service
hi, there in the great internet .went to the bank today to pay in some money the stuff that makes the world go around and lo and behold the free not doing any thing said sorry we only do £2.000 transactions at this window you have to use the machines to put your money in ,i looked around at the empty bank and said has bank change .do customers no longer matter, in the end he said ( i do it this time but next time use the machine} does this mean my bank chargers will go down because i have now become a bank teller.
August 2023 by Google User
Horrendous service go in at 2.10pm to be told there?s 10 people in queue and I won?t get served before they close lol close all local branches and kept open the worst one, enough us enough 30 years been with Barclays and in 7 days all accounts will be closed and transferred. Attitude on woman a disgrace aswell
August 2023 by Peter Campbell
Unbelievably bad service from this branch. I've been a Barclays customer on and off for 50 years. Things going from bad to worse.
June 2023 by Peter Burns
Thanks for not advertising that the counter service closes at 2:30!! A few customers walk in at 2:33 and told have to come back tomorrow as we can?t use the machines - cashing cheque and getting currency.
June 2023 by Ryan Lee
Thank you so much to a guy called lance at team valley branch could not of asked for a happier or more helpfull staff member to be serving me yet again thanks top work ??
May 2023 by Sharon Hudspith
New staff not as sociable
April 2023 by Chris Shield
Place is hardly ever open. Machines which are troublesome instead of staff. Late opening, early closing and closed on Fridays.