January 2024 by Clive Morgan
I have to agree with the majority of comments below, the quality of the service here is excellent. I've been in recently for both sight and hearing appointments and everyone has been fantastic. Appointments are always on time, the staff are very welcoming from the minute you arrive and really clear in explaining everything during the discussions. Really good!
January 2024 by Hooda Greig
Very knowledgeable optometrist and contact lens services, however the collection of anything is a nightmare. Third time in a row that I have been called/texted to collect my prescription, only to get there and to be told it?s not available they can?t find my package, and they have no record I received a call/text even though I have proof of the message.
December 2023 by claudia grozav
Very kind people, quality work, no long wait even if it was very busy, thank you!
December 2023 by Paige Hodson-Walker
Blown away by the level of customer service from this branch. Everyone was very professional and helpful. Ray in particular really helped me with ensuring my glasses were the perfect fit, thank you.
December 2023 by Nisreen Alam
Booking an appointment,having the tests and picking glasses was all great! But actually recieving my glasses which were supposed to be delivered has been very disappointing! It's been weeks and it's me calling to find out what's going! I get told that they've been sat in store just waiting!!
December 2023 by Thushani Warusavithana
Amazing staff!!Best customer service I have ever experienced.
December 2023 by L Fry
Would recommend. Great for both glasses and contact lenses.
November 2023 by Hazal Oguz
Delayed appointments every single time of up to an hour? Chaotic waiting area with none of the staff aware of who is who and what is happening.
November 2023 by Frances Francis
I am so glad my daughter encouraged me to go to Specsavers. I was very impressed with the quality of service throughout and am very pleased with my glasses.
November 2023 by Phillip Braham
I thought it would be a long wait but they are very efficient and every staff member I encountered was very friendly
November 2023 by Peter Aldridge
Great service from Matt and his team in the Audiologist department. Patient and helpful with my concerns.
October 2023 by Barbara Tucker
Ordering my prescription sunglasses was fine and the service was very good. However, the delivery was disappointing. The 2 week appointment to pick them up was cancelled as the glasses were not ready. I was promised a call to tell me when they would be ready to pick up. No call more than a week later so went to store to find they were there. Also, as on an earlier occasion, I was told I would receive an email link to the survey with a monthly prize of £1,000. As on the earlier location, no email was received. On calling the store I was told they would follow up and the link would be sent. Still waiting.
October 2023 by Ateam Calender
After having my eye test done and glasses here and am received great service I returned today for a slight adjustment that was free.The gentleman who served me was fantastic very helpful.I then watched them help two elderly customers and was impressed with how good they were.Well done
October 2023 by Gay Clothier
I have been seeing Nicky Denny for contact lenses and I have to say I?m so pleased I found her. She is extremely knowledgeable and outstandingly professional in the customer care she provides. She takes the time to really get to know your concerns and difficulties and strives to get you 20-20 vision.Thank you, Nicky!!
October 2023 by Ann Finlay
smooth and efficient check in, friendly staff. I opted for an OCT scan as well, definitely worth doing for a more in depth result. A very professional and reassuring appointment all round.
