December 2023 by Shahzad Sarwar
The slowest staff I?ve ever experienced. Even If I have to go extra 2 miles for another Post Office then I will but definitely not going back again. There are always massive queues.The staff doesn?t know how to manage queue. My ADVICE is SIMPLY AVOID THIS BRANCH.
December 2023 by Selina G
Tried to go in twice this week and met with ?post office closed? signs on both occasions. No mention online of course to let customers know. Avoid.
December 2023 by Cristina Aurora Marcu
Terrible experience, they?re open when they feel like and not in line with the official opening hours! Couple of days ago(on a Saturday late morning), I?ve got a message from Royal Mail that my parcel is ready for collection. Half an hour later, when I?ve got there, they were closing and refused to give me the parcel, even if they should close at 7pm on a Saturday. Said they will not be open next day, on a Sunday (although their official schedule says otherwise). On Monday (ie today), I rushed from work, got there at around 5:20pm, same story - that they?re closing for the day and ?come tomorrow?. That?s annoying! Terrible service!
December 2023 by S F
I've been 5 times here in the last month and all 5 times there's a sign saying that there's not enough staff and that the post office is closed for the day.
December 2023 by jon mac
Never enough staff, usually only one person on the till, and always a huge queue. Would avoid at all costs.
November 2023 by Grace Gorman
Not open the hours it's advertised, staff are rude and incompetent. If you're going to be bad at your job, at least be nice!!
October 2023 by Dan Garnett
Post office times are different to the shop and not listed anywhere online, inside or outside the shop. Arrived at 17:31 thinking I had until 7 and was rudely told they wouldn't serve me because they had "logged out" at 17:30.
September 2023 by Lantos János
The Post offices is open 09:00!!!!!!
August 2023 by Keith Parris
Web site says Post Office opens early, arrived 7.15am Monday, carried a bag of items for scanning/posting. Got accosted by staff on entry to shop, 'where are you going?' Explained I wanted to send parcels, ' are they prepaid?' I answered no. ' I can only do simple parcels here (shop till)'. So can you help me posting my parcels? No, Post Office opens later. Absolutely NO IDEA of customer service and with a rude approach to customers. Rest assured I WILL NEVER USE THIS SHOP AGAIN. Avoid like the plague.
July 2023 by Chester Harris
Google was updated 2weeks ago. Closing time for the post office is 1900. I arrived at 1530 and was told by the staff that they can?t and won?t take my parcel. Either update your listing or your staff as that?s 40mins of my life I won?t get back.
July 2023 by Dave Sammut Sarah Thornton
Online on the post office official website it states the Goldsworth Park Post Office is open til 7pm this is not the case?.
May 2023 by Christina Wallis
This post office does has a cue , NOT ALL THE TIME half the time it's more than 3 people, true, but half the time there is not a person in a cue, - I know because I post my last minute post ( online business ) there often enough , so I can sort of see why the staff is limited... would be too much of an ask finding someone to work strange hours... yes, sometimes you guys wait in a cue a bit , big deal, I really don't understand how fussy and intolerant many reviewers here are. Organise yourselves better and stop complaining, please. Yours is a first world problem and it's hard to sympathise. The stuff in GPPO is brilliant, by the way.
May 2023 by Jason E-M
If I could give zero stars I would. Lady serving me had no clue. Inadequately trained and no manager support.
April 2023 by Ben Clayton
Royal Mail get a bad wrap (put intended) but Martin at Goldsworth Park has gone above and beyond today. He answered the phone immediately (twice), found my missing parcel, apologised for the delay, organised for it to be delivered that day and phoned me back with all this information. That's the sort of personal service we all want. Thanks Martin, you're a credit to RM!
January 2023 by Tina Poole
Great Post office staff are great
