“Excellent customer service from Jane, she swapped out the part I ordered as she believed another part would be more suited, and she was absolutely correct. She took the time to do all of this without me asking, so thank you very much!”
“I had the most refreshing conversation on the telephone with a member of staff at Jewson's, Woking this morning.After several failed attempts at ordering the goods I needed for delivery through the website, I called to place the order over the 'phone. The member of staff I spoke to (I'm sorry, I didn't take the gentleman's name) was very personable, knowledgeable, straightforward, and gave a refreshingly "old-fashioned" level of service which is, sadly, lacking in today's society.The goods are due to arrive on Friday, so I'm hoping the packing/delivery teams are able to match the very positive experience I've encountered so far.”
10:30AM - 4:30PM
Redding Way
Hardware Stores
“Cleans and tidy, with a good selection for the home DIY'er and a range of home furnishings. Outdoor plant selection is now very limited. BBQs in summer and Christmas from September onwards. If you need help it's not as easy to find it other than going to the tills. Good point range.”
“Today I bought a parasol and base from the Woking store and asked for it to be delivered. I wish to praise the person who served me, Julie, she was so helpful and I left the store happy that my purchases would be delivered in the time stated.
Thank you, Helen Naughton”
“Visited Topps in Woking today to get ideas for my new kitchen and was greeted immediately by Dan who offered help straight away. Not only was he extremely knowledgeable about all the products but polite and friendly too, what more can you ask? This was such a refreshing experience especially in current times. Well done.”