Went in today wondering if it was possible to get back dated bank statements. Was greeted by a wonderful lady called jemma who went above and beyond the call of duty to help me out with a positive result! Thanks jemma ,you are a star, and i promise to do onlinne banking (someday)!!
March 2025
Fantastic service from Amy Helped me to deposit a cheque + cash Extremely helpful, friendly and polite. Thank you!
May 2024
I mostly go in on the weekend and mostly get seen by the lovely saiqa. She is always smiling and happy to go out of her way to do what she can. You can tell she is passionate about what she does which is not what I can say about most people. I think I only tend to go in Saturdays because I know she only works on Saturdays... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.