January 2024 by piotr s
Hi. Only went there to change tyres and have to say experience was very positive.
December 2023 by Nikole
Been with Halfords Autocentre Byfleet before, been pretty much happy, due to fire accident the centre its closed now what made me book my next MoT and car Service with Halfords Woking, also I purchased 2 rear tyres as needed before MOT been done, ofc they failed my MOT due the rear tyres as they have changed the tyres after MOT been fone( as you can see MOT, Car Service and 2 tyres to be changed been booked, how can you fail the MOT due a item what been purchased from you store in the same time/day as the MOT appointment.Also my oil life is already gone after 1 month /and now for the last , they haven?t restarted the car computer as every time I start my car its keep beeping and also showing ?Service due?/ waste of my money as I need to pay to a diff service to change again my oil and restart my car computer.Been extremely unhappy and disappointed with their service, I will never go back there. Shame I have Subscribed for the motoring club card (my worst mistake)and now I need to deal with them to cancel my subscription , expecting to struggle again with their terrible customer service.Not recommending Halfords Woking service, they have a terrible way to serve customers, waste of money.
December 2023 by JORDAN BRIDGE (MH)
Quick and friendly service for an MOT. Highly recommended. Thanks Thomas and team!
October 2023 by Jack Boon
Booked car in advance for a headlamp adjustment and free suspension, brake and steering check. Dropped off my car 10 minutes early as advised by the email. Staff warned that they may not get every check done so I asked them to focus on headlights and suspension as both of these were concerning. Approx. 4 hours later I get a phone call that they were unable to complete any work. Picked up my car and it hadn't even moved from the carpark where I left it. Refunded as this place is not worth going to again. My headlights are still dazzling other drivers and not illuminating the road.
October 2023 by Natalie Bishop
Booked in for a MOT at the end of August which failed, no problem these things happen. Book an appointment for the works to be complete a few days later to make it compliant, I pay £350 for the works to be complete - perfect all sorted. Get a letter the yesterday as now my Tax is invalid as I have no valid MOT. Why when I book to correct the works needed to pass the failed MOT was a re-assessment for a MOT not complete. I paid £350 and extra £40 won?t break the bank! When the receptionist tells me I?m all booked to get it sorted I assume this means road legal?.
October 2023 by Rebecca Jackson
Took my car in for an mot and it failed. Booked in to have the work done. Got a call on the day saying all completed walked to collect it to find out it still needed a washer pump, had to walk home and collect following day. Assessor was then not in the next day and was told it would be MOT on Friday. Contact today to find out it is not MOTd and has to be taken back in with no explanation.
October 2023 by Kate O
Took my car in for a confirmed and paid for booking for a MOT to find that there was no booking or MOT tester available on the day. Rubbish service and still waiting for a refund.
August 2023 by theo baldwin-evans
Really helpful staff, amazing prices and great workmanship. Easily one of the best auto-mechanics in Woking
July 2023 by Jane Moffat
Very disappointing service. We took our car here to have our tyres changed, they lost our locking wheel nut key and have taken zero responsibility for it.
June 2023 by Robert Krynicki
UPDATE: Having previously only had the MOT carried by this branch, I had a Major Service carried by this branch yesterday. All completed without any fuss. The branch had to move my original service booking due to staff sickness on the day I booked. I didn't ask for this but a nice gesture by this branch was to give me a bit of refund for my inconvenience of having the service day changed.This branch carried out carried out an MOT for me yesterday. It was all done on time and within the booked time slot. As an added bonus it was cheaper than the standard MOT price too.
June 2023 by S Hussain
Paid a for a full car service here. They are also more expensive than others around.They took a whole day with hardly any cars for service but I still didn?t get mine just before closing time.Really disappointed at amateurs running the place, don?t think they are experienced or know anything about cars. Paying for it the staff have no idea how to speak to customers, this is Halfords by name only no quality or knowledge.The whole experience wasn?t what was expected from ?Halfords?Ended up going to a small independent garage who understand more about cars. Avoid this as not worth it.
May 2023 by reji p
I was told that my rear tyres were at 3mm depth and did not need replacement. This was despite Citroen telling me I only had less than 2mm left on the tyre. I have since gone to another garage and they have confirmed that I only have 1.7mm left on the tyre. So it seems the Halfords Garage has measured the depth incorrectly. Putting me at risk of driving with illegal tyres and failing my MOT.I also ordered tyres online and was recommended Mercedes tyres. Clearly an issue with the website.
April 2023 by Richard Aldridge
Quick but thorough MOT. Decent tyre replacement prices. All round excellent service.
March 2023 by Richard Jones
Excellent service. Helpful and quick even though busy.
March 2023 by Karen Spence
Very fast service, reasonable quote for job. This is definitely my go to garage from now on....and they do an option to pay over a set period which we could all do with right now. Thank you guysServices: Steering & suspension repair
