October 2023 by Howard Brown
Over the years, I have bought many items in F Hinds? shop in Woking. My latest visit was to choose and have fitted a new watch strap. The person who served me was Louise, who was very friendly and engaging, and helpful in assisting me to make the choice of strap. She also checked my details on their system. When I went back to collect my watch, I was welcome by Louise, who had remembered and used my name as I entered the shop. The new watchstrap was fitted perfectly plus my watch had been reset to the correct date and time. An excellent, pleasant shopping experience. Thank you Louise.
September 2023 by Gemma Haigh
This store has a fantastic bunch of staff who are always so willing to help and are only too happy to chat things through. Nicole has gone out of her way on two separate occasions to help me find a gold necklace chain for two pendants, and then to replace one when it unexpectedly broke. She also tried very hard to remove some links from a 25+ year old Longines watch that belonged to my grandma. It means the world that Nicole added a personal touch to her service and helped me get my jewellery ready to wear again. She?s an absolute asset to the F Hinds team!
July 2023 by Aneta Banach
Great , quick service. Would recommend.
May 2023 by David Taylor
Rushed in just before closing time to pick up a last minute christening gift. The staff were all very helpful and friendly, not one trying to rush and get home! Great customer service!!
April 2023 by Eva Eva
I do not recommend this store.Went in to replace battery in my Michael Kors watch only to come back and be told they cannot seal it back !Charged me for a battery and told to go elsewhere to seal it or leave it with them and they will send it off and it will cost me £50 !Also stones were missing and I only noticed on the way home.Cannot describe how upset I?m !!!I was forced to find another repair store upon telling my story ,my watch was sealed back for FREE within 5 min.However now I have to find professional to replace missing stones that will cost me.Avoid !
April 2023 by Linda Crossland
Have always used this jewellers to get watch batteries replaced as they do a Lifetime Guarantee deal (£18.50) meaning a huge saving on batteries for lifetime of your watch. Also like the staff in local branch-always friendly and efficient.
December 2022 by Pip Mc
I love the staff in this Hinds. So helpful but not over the top and never intrusive. I had a ring enlarged and have also bought several pieces from here and the advice given is always useful and helpful
November 2022 by Maria Haley
In October I visited this jewellers around 6/7 times to buy different pieces of jewellery for family birthdays etc, I spent quite a bit in there, the last visit I bought some earrings for my daughter when I got home I noticed one was dark/black so I went back to the shop to ask if they would change them, I found the girl in there very rude and was uncomfortable to talk to here, in the end the manager sorted it out for me? I cannot fault the Manager as he was very very nice, but his staff not any one of them were pleasant especially the younger girl in there she was rude and I feel I cannot visit the shop purely for the way she made me feel.. I have to return there to collect my earrings?but will not return there, it is a shame as the only Hinds close to me? like I said I cannot fault the manager he was professional and very nice.
August 2022 by Peter Beaumont
staff member very polite, friendly and helpful.
August 2022 by Phil g
Well not very happy today decided to pick up my watch from repair and found a notice on the door saying staff shortage was closing at 3.30pm. We were at the store at 3.23pm and it was closed I knocked on the door but the assistant didn't bother and just carried on what she was doing. Will not recommended this shop to anyone I know very poor service. Saturday 06/08/2022. Could do better F. Hinds.
July 2022 by Nigel Embry
Simply appalling. Counter ladies very friendly and helpful but it stops there. Major problems with the repair service and still waiting for the return of my Skagen watch after nearly 4 months. Also went to purchase a new display watch only to be told that it didn't work and would need to be sent away for mending.Difficult to believe that a watch shop sells watches that can't be worn immeditely. Not a good experience and still waiting for my watch to be returned!!
May 2022 by Maggie Wright
Great service staff could not be more helpful
November 2021 by M
Lovely sales assistants, helpful and friendly.
May 2021 by Tameryn Tait
We bought our wedding bands and had a pearl necklace restrung. We went in concerned about what type of wedding band was better and durable for our working hands. The staff member in store obviously had training in jewelry was able to put our concern to ease and gave us guidance. Thank you so much for your wonderful customer service.
November 2020 by Marc Sulley
I can not stress how helpful the staff was, I came into the store with my fiance? to pick out wedding rings and straight away we was seen to and made to feel comfortable and not pressured at all like other stores.... the manageress was amazing and not only gave us great advice, but listened to our input and went the extra mile to ensure that the rings we chose was perfect... 10/10 would come back in the future, and 15/10 for the way the staff assisted us
