November 2023 by Pree V
I sold my ipad at this store in Woking. I was previously advised by a staff I could get over £100. But the guy who tested it only gave £72 and when asked said there were no major issues with the ipad. He wore glasses and had blond grown hair and was one of the staff on 9th Nov evening shift. He took my details to register my on their system and asked for my address and DOB whilst other customers were listening in. He clearly doesn't know what he is doing nor does he have any awareness of maintaining confidentiality.
October 2023 by Henry Williams
Great selection of games and tech. Staff are always friendly
August 2023 by Daniel Smith
This is exactly what you would expect from a CEX. A good variety of stock and staff are very knowledgeable
August 2023 by Susan Edser
I returned a phone that the camera had broken on, Josh at the Woking store was very helpful and a real pleasure to deal with, Josh was patient and informamtive.The other members of staff were also friendly.I think these shops are quite amazing, what away to upcycle your tech.
August 2023 by phillip barnby
I purchased a Motorola razr 5g from cex on the 8th June online. I didn't start using it until the 15th as I was waiting for a case to arrive.Within 3 days the screen started to glitch and then completely died/went blank.I returned it to my local store where the manager agreed it should be replaced/refunded under warranty. He later called to say that a refund had been refused! He was very surprised that and felt it was a warranty issue due to the folding screen.I purchased from cex due to the 24 month warranty.I would strongly advise that you do not buy from cex as they do not honour their warranty.I have proof/video of the screen glitching and will have to take legal advice on how to get a refund.Very poor service especially as the warranty is the biggest selling point!UpdateCex are still trying to avoid refund and I'm am having to take legal action! Avoid this store!
August 2023 by TrueSim
Nice amount of stock, priced very high in today's market. Plenty of staff available
July 2023 by The Corrupted
No complaints here alway good and staff are helpful
July 2023 by Prof.Mouhammd Al-kasassbeh
I encountered an issue with my purchased iPad when I returned home after travelling. Unfortunately, it is not charging, indicating a problem with the device itself. Additionally, I bought a PSVR (PlayStation Virtual Reality) system, but it was provided to me with a missing component, rendering it unusable as well. It is frustrating because returning to the store is not feasible due to the distance.
June 2023 by Ina Dan
Very friendly staff who have the good grace to look ashamed of the difference between what they pay and what they sell it for
May 2023 by A3 B3
I took a tablet to sell here. He checked the tablet and told me that you should come in 30 minutes to pay for the tablet. After 30 minutes when I went there, he told me that the tablet cannot be accepted because it is physically bent. I bought the tablet from apple store two months ago and it was always in the cover. I didn't see any bending before I wanted to take the tablet for sale. Why wasn't there a bend before you told me to come in 30 minutes? Don't trust the people there,
May 2023 by Luke Kidson
Good range of stock, staff were brilliant and good value on exchange for credit
April 2023 by caryl corden
Well laid out. Knowledgeable, friendly staff.Good prices
March 2023 by Leo Crossland
Bit hit and miss here with whether you will find something as the shop is pretty small and they don't seem to get a great influx of games coming in regularly for older generation systems. Some of the staff are ok, others don't know how to socializa properly. Also, the games (especially PS3 games in my experience) don't seem to be in the greatest condition - bad scratches on discs, ripped cover art, or terrible cover reprints. On the other hand, the £1 DVD section is pretty impressive.
March 2023 by Dean Pill
Cex in Woking is a fantastic little shop. They buy and sell computer games, phones and laptops. If you want to sell a phone, you hand it over and come back in an hour once they've done various checks. I've always got a decent price for mine. There are lots of stuff to look at..it is a real Aladdin's cave. The 2nd had stuff they sell it's always perfect and reasonably priced... worth a visit
February 2023 by Fran-Kitty Ayers (RazzleDazzle)
Nice spacious store, served by a lovely chatty guy, happy to visit again
