December 2023 by Karen Forrester
So efficient Rashid particularly was so informative and helpful. Fitters were also speedy and nothing was too much trouble..
September 2023 by David LA
Excellent service!!! We came to Carpetright (Woking) to change the flooring in our house. Peter was very helpful during the process as he suggested a nice flooring with extremely good quality.Peter made the process very smooth!!! Thanks Peter, we will recommend your service and Carpetright to all our friends!!
September 2023 by Georgia Mclean
Please make sure you see Peter. I cannot fault the service that Peter provided me with when ordering carpets & vinyl for my new home.He was very informative, helpful and brilliant on price? Thankyou so much! You are a credit to the Woking branch.
September 2023 by Elisa Bassani
Had an amazing experience with Carpetright. Very friendly and professional team both in store and the fitters. Our laminate floor looks great and Sav did an incredible job laminating the stairs. Highly recommended!
September 2023 by Spot Free Finish Window Cleaners Who Care
Rashid was very helpful, professional and also gave great advice! This young man needs a promotion! This is the first time I have entered a carpet right and left happy over the past 20 years!
August 2023 by Violet Flowers
Rude Asian salesman,He didn't even get up out of his seat when we were clearly asking him to come and answer questions about a couple of carpets we'd seen.I needed advice on choosing carpets that were best suited to my asthma. He obviously decided to take this as a personal attack on the integrity of their carpets since his abrupt, dismissive replies were delivered with haughtiness. No eye contact and no desire to help. Perhaps some training required since some carpets are more suited for allergies.I will not be buying from here.
May 2023 by Victoria Gray
So helpful and friendly and they gave us a great deal.
May 2023 by Zoe Cook
Had a great experience with Daryl at Carpetright in Woking. He was super friendly and helpful and he offered great advice.
April 2023 by Davinia IMO
I had such great experience while shopping at Carpetright, the gent that served me was called Lennon, he helped me as I wasn?t too sure what type of carpet to get, he was soo polite and helpful.Once again. I hope you see this and thank you!
April 2023 by Andre Louis
Colleague Rashid was excellent , we knew what we wanted and he helped us throughout the couple weeks with patience as we were very indecisive. Would highly recommend the Woking branch, as we went down to tapis and it seemed like they didn?t want any business !
April 2023 by Shane Moore
the scene as i walked into the store was idyllic, me and my better half have just bought a new home and lennon who was working helped us find the right carpet for us, cant thank him and the team enough
April 2023 by Sami Khan
Woking Branch is struggling !We had the quotes done and when we went back to finalise - the quote was not clear enough and needed small confirmationThis was 3 weeks ago and after multiple attempts i gave up and now will be using another company.We wasted around 3-4 hours with no results.
March 2023 by Asam Yeheya
Great service from Woking branch. Purchased a bit of Lino and they helped me take it to the car.
March 2023 by The Riches Fam
Amazing customer service got the carpet straight away and helped compare prices.
March 2023 by Anonymous ****
Went in to purchase flooring last week 3 staff at front desk talking . Not one of them said hello or came over to help , I asked for help . The staff member came over was not really friendly, one word answers when I asked questions about products etc. When serving me and taking payment he was too busy texting on his phone while waiting for the computer to load . I did get what I was looking for however the level of communication and basic customer service skill were missing . No eye contact , no smile or greeting , just looked bored and couldn?t be bothered to serve .
