I had an amazing experience at Card Factory. They were incredibly helpful, friendly, and patient, going above and beyond to help me find the perfect card and gift. Their excellent customer service made my visit enjoyable, and I truly appreciate their kindness. It's always great to see staff who genuinely care about their... read full comment
January 2025
Unbelievable customer service. We bought the offer 2 for 3 bags (12 pounds expected for 18 bags). At the till, the lady informed us that we needed one more bag for the offer. We brought another bag. We paid 16. When asked, she told us we had bought 24 bags. She didn't give us a receipt and we paid via card. We... read full comment