February 2024 by Monika Romanczyk
Went yesterday to collect my repeat prescription after 17.00, door was closed and red noticed pharmacy is closed because they don?t have pharmacist. I knocked on the door and member of staff came to the door and I asked him can he help me, I need my repeat medication, as I don?t have any for tonight, can he check , as I always only collect them without pharmacist checking them again. And he said, he can?t do this, and told me to come back tomorrow. Why the pharmacy is closed if pharmacist is not there?? Can?t they just dispense medication, which are ready to collect? Are they not for the patients to help them, advise them, maybe patient wants to buy medication over the counter?? Very disappointing
August 2023 by Riverside Shutters Limited.
Referred by 111 for a consultation. The staff are Rude and the doctor was absolutely useless.The pharmacy also looked unhygienic and messy.
July 2023 by James Parkinson
Utterly useless pharmacy. Never answers the phone and closes one hour before their stated closing time. Hope to never have to use them again
July 2023 by M.
Collected my emergency prescription from here - not my usual pharmacy but I received a speedy service & both ladies were pleasant, smiley, and helpful :)
June 2023 by Zara
Robert Day the pharmacist was very abrupt and rude I had a call and after telling him my name etc i was responding to the call and waiting over 20 mins as other people came and went and he goes I will not serve until you don't get of the phone, the man is obviously unprofessional and not forgetting to mention he cannot cope anymore, no wonder the ratings very low, the man needs to retire he can't handle the job so takes his frustration out on the customers, because of us that pharmacy is running he shouldn't be working there!!!! No manners and if I could I would give it a zero!!!!
May 2023 by Bloom Will
Rude and useless service.Girl with hijab so rude .not bothered to help at all .absolutely worst service I have ever experienced
April 2023 by Immy Shay
Rude and useless service.Girl with hijab so rude .not bothered to help at all .absolutely worst service I have ever experienced
January 2023 by Jon Barton
Absolutely useless pharmacy, never deliver on time, always short of medication and have no care at all for its customers.
January 2023 by Anne Lynch
This is the worst pharmacy I have ever used! Please, if you can use an alternative pharmacy, do!! I always have to wait for my prescription which is issued monthly, even when I have phoned them and they've said it would be ready.Other people have come in after me and there prescription has been ready for them to collect.Unfortunately, you cannot give a no star review
December 2022 by Kim Owen
Always a wait, slow and useless service. Feels like the staff are doing you a favour rather than trying to assist. Been here twice before and will never ever use them again. Changed my nominated pharmacy with the NHS to Boots as they at least carry stock and try assist!
December 2022 by Lucet Kok
Doesn't bother answering the phone. When they do answer, they just put it down in your ear. Shockingly appalling service
October 2022 by Anca Nemizu
Wrong schedule, nowhere is it mentioned it?s closed for lunch until 4PM nor is anybody answering the phone(even though they have a hand written paper asking you to call it).
October 2022 by Anca SROFL
Wrong schedule, nowhere is it mentioned it?s closed for lunch until 4PM nor is anybody answering the phone(even though they have a hand written paper asking you to call it).
July 2022 by Chris Hall
If I could give zero I would of have. The girls are all friendly but the Chemist needs to learn how to communicate with his customers. Every week something was wrong with my prescriptions and said it's not been sent and I have to call my doctor to get a ref number. Completely rude and unprofessional. Do not complain to the other customers regarding how slow they are as they will ban you from the chemist as they did to my wife. We received a call from our GP who informed us of the ban and we were completely shocked. When we went to the new chemist they told us that a few people have had this happen to them. Terrible pharmacy and avoid if you want to be treated like a human. Worst chemist I have ever used and our new chemist boots shows them up. Needs more staff and a pharmacist who cares. 0 out of 10 for this chemist.
July 2022 by Escape Artist
The one redeeming factor is the girls were all very friendly however the pharmacist was extremely rude and quite unpleasant to deal with. Every time I went to collect my prescription they would say it wasn't there so I constantly had to ensure that i had a tracking number. After I mentioned to another customer outside that they take ages i was banned from the pharmacy for my, apparently, disparaging remark. My new pharmacy then informed me that they had 4 others from Bridge who also had been forced to change chemist for similar reasons
