July 2025 by Mike Bunting
Good and friendly place
June 2025 by Yersiniae Infamed
Ample parking available, nice little pharmacy.
October 2024 by Dick Witty
Tom the pharmacist could not have been nicer during my flu jab visit.
October 2024 by Charles Chipeture
One of the best and well-organised pharmacies with dedicated staff who mean business. Confirmation of the client's details before collecting items ensures genuine security and avoiding double standards. Their commitment and communication with the surgery says it all. Their follow up on clients through phone calls and texts shows professionalism. Their response to calls and appointments bookings are fulfilled accordingly. You are the best on top of the Rest and keep up the good work guys.
June 2024 by Marina Buraga
Despite being part of a big chain, this Boots takes weeks to get prescribed medication and is often out of stock. It takes a very long time to issue a medication once you are there and they struggled to communicate with the GPs next door, unable to find a recently issued prescription. Also they never let you know that they are struggling to get your medicine, you have to go and check that - there is no easy way to even check that they are working on your prescription. Online pharmacies are much better - they just post the prescription once they get it, and you can see the status online any time..
December 2023 by Anessa S
Very poor service. Don't understand how a prescription item is picked off the shelf, placed in a bowl together with your prescription, then you're asked to return to collect it at 6 pm??????
October 2023 by Vijay
Consistently poor service. Items are often out of stock and dispensing is slow. It?s shouldn?t take a week to prepare a repeat prescription. Not all staff have a sufficient level of English so it?s sometimes challenging to communicate what you want.I rarely use this pharmacy because it?s so unreliable.
October 2023 by A R
Prescription not ready after a week.Always have to drive there twice in order to collect a prescription.And I am asked if I need my medicine, well, if it was not needed, the doctor wouldn't prescribe it!
July 2023 by Lee Axtell
Terrible availability takes weeks for prescriptions to become available. Will be changing pharmacies asap
April 2023 by Allison Murray
We are really happy with the service we receive from the pharmacy. Always so pleasant to me and complete my urgent prescription promptly. Nothing is too much to ask them. Thank you for the support you provide to my family and I with ALL our many prescription we have due to the disability my husband and young son live with. ??
March 2023 by Mark Lundquist
I too have had extreme trouble getting my prescription from my local Boots chemist at Send Medical Centre. I'm visiting the centre 3 to 4 times a week. I have been given codes by the local surgery 3 times to find my prescriptions. Maybe the supermarket is the answer.
February 2023 by Tamsin Meredith
Since the new staff have taken over the whole place has gone downhill. 2 weeks to wait for a simple prescription and not communicating properly with customers. Giving out false information about medication and products resulting in hospital having to rectify. GP?s at the surgery even agreeing that it is not running well
December 2022 by Jo Murray
I?ve been using this shop for years and the pharmacy team has been great, but in the last few weeks it?s chaos in there. They are asking for 10-14 days to fill a prescription for standard items but the GP online system doesn?t let you order repeat meds that far in advance.Queued for 15 minutes on Thursday morning for new items for my son to be told neither would be ready until at least Monday afternoon, so took prescriptions to Woking branch and they had them ready in 5 minutes.I am lucky I can drive elsewhere, many in the village can?t do that.Sort it out Boots.
November 2022 by Becky Gardiner
I have been to this pharmacy for years now and I?ll admit that I can see an huge improvement since the last team left. At last the place is clean now, dust free and smell nice. The new team is friendly, fun and take the time to explain what?s happening withPharmacy and NHS in giving us the proper informations how to obtain our prescriptions on time. I can see that they are struggling but always take the time to give us a smile and I could just come to hear the funny SwissMan say my name with his lovely accent. Anyway good luck guys we ALL support you. I hope you enjoyed the chocolate I boughtYou, I know it?s a small gesture but was from my heart. Please mister Swiss man don?t judge our English chocolate.
November 2022 by Amanda Scott
Have to reiterate what other people have said that this Boots seems really chaotic. I have found the staff nice enough. I have just been told though that they need 2 weeks from issue of the repeat prescription from the drs to complete the order. This is absolute madness! Have also had issues in the past where they don't have the right dosage in stock so have ended up taking my prescription elsewhere. After today, I'm changing to another nominated chemist.
