February 2024 by Jesus Espinar Lopez
No prescription ever available and totally disinterested staff.
February 2024 by Neil Thornton
Always terribly slow service. Not enough staff.
January 2024 by Nicolas
Great, friendly service
January 2024 by Charlotte J
Rude staff! Called to see if my sons antibiotics were sent and they picked the phone up and back down on me as I said hello then left it off the hook so I couldn?t call again! I?ve seen them so this loads when picking up prescriptions too! Avoid this place
December 2023 by James Carey
The best fast for prescription collection on there hand held computer very good service lovely professional service well done boots knaphill
October 2023 by Carole Moore
Really Helpful and friendly service.
August 2023 by Brandon Simpson
Called in at lunch on the 29th to collect an ill friends medication only to be told it's not available due to it being a bank holiday and told to come later in the day, telephoned at 4:45 to see if medication had arrived, got told it would be available in 15 minutes, had to come out of work AGAIN to collect said medication, Telephoned and spoke to 2 separate members of staff to see if they could hang on a extra minute to collect the medication as I was stuck in heavy traffic at brookwood interchange, arrived outside at 6:01 to find the store closed, is this really how you treat poorly people due to your dereliction when ordering medication in, shame on you boots! Diabolical service and treatment of poorly people by denying them there medication. I appreciate I was 1 minute late getting to the door however I cannot take responsibility for you not having the medication when expected.
August 2023 by Jimbob Pictus
Saturday 26 August ?23. Really poor service here today, long queue and my prescription was clearly ready after 15mins but had to wait nearly 45mins to be given it. No sense of organisation or customer care. Really wishing Lloyds was open still or at least a competent alternative.
July 2023 by Elaine Coote
I can?t believe that it takes so long to get served, after Lloyds closing in Sainsburys you would have thought they would have put something in place to cater for the extra customers. After spending 25 minutes in a queue for a bottle of nightnurse I had to go back the following day to pick up a prescription only to find they had closed early for lunch.
July 2023 by Chris Chatfield
Complete nightmare. Not enough staff. Huge queues every hour of the day. Because of prescription queues and only one till, if you want to buy something you have to queue
June 2023 by Jamie Ellis
Worst pharmacy I ever dealt with. Such rude staff. They had my prescription for two days for painkillers. Never answered the phone. Went in to ask for prescription which was in dire need and they categorically refused until the next day (not because they didn?t have the medicine but because they were too busy - wouldn?t even give me a few tablets to tide me over for the day)? utterly disgusting!!
June 2023 by colin chowns
Useless 1/2hr queuing to be told prescription not ready approved. 2weeks prior from gp2nd order not ready ordered approved beging of week by gp can't get drugRequested prescription back went to different chemist got the same dayReason was there very busy because llyods chemist patients moved over to them as shutting down, no extra staff to deal with increased work load this has been known for months.My advise go else where
June 2023 by Spencer Waller
Went in there with an emergency prescription and staff couldn?t be less bothered. So unhelpful, moaning out the back that they haven?t seen the code system I had for the prescription before. Avoid if you can and go elsewhere
June 2023 by Victoria Percival
WORST Pharmacy ever!!!!Honestly i don't understand what's wrong with the people who work here. They are so rude and treat the customers terribly. ?
June 2023 by Andrew E
Queues at this branch are out of control.
