March 2025 by Amber Frank
Coffee is great , but the food not so much Avacado on toast , is dry bread with avocado and no butter and Chili flakes in a bowl
March 2025 by sean wood
Great coffee, good location for anyone cycling along the Basingstoke canal to/from Woking.
March 2025 by georgie birch
Visited here for a Valentines lunch with my girlfriend who is Lactose Intolerant.
The girl at the counter, cant remember her name but had crooked glasses on and the most unprofessional serving manner I have ever experienced, was too busy talking to her friend rather than understanding that my partner is lactose intolerant and must have food in aid of her condition.
3 times we mentioned it at the counter, and my partner asked for a vegan cheese and ham toastie.
I can admit, my bagel was tasty, and my partner enjoyed her food also, but an hour on and she isn?t in the best condition.
I advise that if you visit this place, maybe tell the server on the counter approximately 8-10 times of your allergens as 3 times is clearly not enough.
If someone had a worse condition than my partner it could have potentially ended worse. So i hope this cafè reads their reviews and acts upon it before any serious damage is caused.
And your sausage rolls are dryer than the atmosphere inside the shop. Get some new chairs too.
January 2025 by Mike Paternoster
Nice coffee shop, busy
January 2025 by clappersox
BEM is a bit disappointing, the coffee, which is surely the main attraction is not great. only one variety offered and it's unremarkable.that said, it probably suits most people who likes lattes which drown much of the flavour anway.
i recently went to the Packhouse where they serve Chimney fire coffee and it was excellent.
Also BEM shuts at 4, which is pretty useless.
December 2024 by Raluca Balaban
I have lactose intolerance and I was given the wrong cup of coffee with regular milk.
The staff is not prepared to handle intolerance and allergy, and ignorant. Total lack of customer service and understanding. If I could give 0 stars I would.
November 2024 by Matthew Harding
Place looks good! liked the menu and that they offer Frozen yogurt. But didn't accept cash? So had to drive home without any coffee :(
September 2024 by Magda Prokopowicz
Parking: The car park is close by.
Wheelchair accessibility: Yes, there is no threshold.
September 2024 by Manuela Matern
Always welcoming and great service ?
September 2024 by Marcus Row
Nice cafe in a really handy location! Good coffee and food, menu a little bit limited perhaps.
September 2024 by Stephanie Tarling
Best ice lattes, and chicken mayo bagels are the best
August 2024 by Sally Davies
Lovely little coffee shop
May 2024 by Sammieleigh Sunshine Samuels
My friend took me for my birthday treat .The service was extremely quick, and the staff were friendly.It was lovely, and I would definitely recommend going if you get the chance to check it out...
May 2024 by Lara Fabbri
Had a lovely smoothie whilst on one of my walks, the staff is super friendly
May 2024 by Nika Novozilova
My son and I sometimes like to stop by Bem for a coffee and pastry on our way home from the playground but recently the service has been less than acceptable with us being completely ignored while waiting behind the counter to order. No one said hello or acknowledged us just even to say that they?ll be right with us. There were three girls behind the counter and no one said anything to us so after a good 8-10 minutes we just turned around and left. This now happened on two occasions. We?d love to see the return of warm community welcome at Bem soon. We will be coming back and hoping for improvements
