March 2024 by Michal Veltruský
Big ASDA.
March 2024 by Sue Sykes
Well 11.30 Sunday morning and what is going on ? One poor lady in here and it's not good. Seems a customer decided to help.... walked in...not even washed hands and started preparing toast ? how on earth did they achieve a high food safety awarding? Not likely to return.
March 2024 by Lou Kassell
Went today to pick something up from customer services. The poor colleague was having to work customer services as well as manage all self service tills alone. It was busy and she was physically running between customers with problems on the tills. By the time she got to customer services she was out of breath. Appalled at such poor treatment of a human being. I requested to speak to the manager (called Ank). He was rude and unsympathetic of the way she had to work. He told me I was speaking to the wrong person and he had work to do. Well I thought it was a managers job to deal with customer concerns. He also explained to me that that was how work was, MORE LIKE EXPLOITATION. He explained that they had problems with staff sickness. However by this point 2 more staff had arrived, as if by magic!I pointed out to him that I have previously noticed that staff were expecting to work in this way and that it was no wonder they had problems with staff sickness if they had to run themselves ragged.DON'T GO FOR A JOB THERE AS MANAGEMENT WILL EXPECT YOU TO WORK AT A DETRIMENT TO YOUR HEALTH.DON'T SHOP THERE UNLESS YOU SUPPORT THE EXPLOITATION OF WORKERS.WHO WOULD HAVE THOUGHT THIS IS THE UK.DISGRACEFUL PRACTICE.
March 2024 by Gina Londra
Good evening! Today I bought a TV that arrived home with it and it didn't connect to anything, I took it back with everything with the receipt thinking that I would like to exchange it for another one and give the difference and they didn't want a lady from reception and the one from security and saying to call the people who made the TV how is it possible?
January 2024 by Crys Cristal
so disgusting . you can?t grab anything in sale as the family of the ones works there always takes everything is in sale .
January 2024 by Alan Jackson
As usual the shop was untidy and aisles were not clear. Many shelves empty or with products in the wrong places leading to confusion over pricing. Freezers mostly empty and others had the wrong products which meant staff thought fridges were full. It was 2pm on 2nd January yet product replenishment was appalling suggesting issues with staffing and/or management.
January 2024 by Andy
Used to love this place but it's unloved and a bit of a shambles. Produce on the wrong shelves, split goods disregarded and not cleaned up. Peas rolling about in the grubby freezers etc.
December 2023 by Kishor Mistry
Modern and well appointed. Good booze promotion. Best price for car fuel in this area. Cheapest.
December 2023 by Deeptanil Chakravarti
Was there to fill in the diesel tank and wasnt disappointed with the fuel price. Good place to shop for Bagel at a discounted price. Good collection of Asian grocery items.
December 2023 by Ahmed Shah
Good store, friendly staff especially Sally she's fantastic
December 2023 by Danielle Francescia
TERRIBLE CUSTOMER SERVICE!My partner ordered something to be collected and was sat waiting 30 minutes whilst all the staff members are sat there laughing and chatting etc putting eachother's stuff through! Security guard checking EVERYONE who apparently looked "dodgy".. i mean very stereotypical don't you think Asda?!I've shopped here for many years and don't think i'll be coming back again. I'll take my money elsewhere.EDIT: one of the collection items (clothing) was missing bottoms in a 2 piece set!! Was meant to be for my girls christmas day matching outfits!!! Absolutely fuming!
December 2023 by Donna Kellar-Bland
I love the quality of ASDA produce and have regularly used this store for years however since the recent 'reorganisation' it seems to be a bit of a mess. It has begun to look really shabby and it certainly not up to the standard of other ASDA stores I have used.I suspect the reorganisation was ill-conceived and poorly executed and as a result it is not easy to find what you are looking for or even to be sure if you are looking in the right place! Stock control is poor - they frequently run out of popular items. (Or maybe I just can't find them?) The shelves are often messy as if the shelf stackers are equally confused as to where things should be. A real shame as it used to be excellent.
December 2023 by Colin Richardson
Been going to this ASDA since it opened. I now use it on rare occasions as there is always a long queue to go through the manned checkout. Usually a very pleasant person on the till. All the management want is for customers to go through the self service section while being watched by staff who would be better employed on the manned checkouts and helping the customers. Prices are NOT always the greatest but you have to shop around. Managed to find what I wanted on this particular visit with not to long waiting at check out most unusual. I WILL NOT USE SELF SERVICE AT ANY STORE be it ASDA ,ALDI, TESCO'S or M&S. If there is any mistake on my till receipt it is NOT of my making. So that's a three star review from me.
November 2023 by Sam Meza
The store facilities are great with own petrol station unfortunately always understaffed, lack of stock petrol pump queues so long can?t get into the store as petrol till not open and only 1 pay at pump then finally got in store and only 2 tills open whilst the shop was very busy which is expected on a Saturday afternoon - you seriously need more staff ! Took us nearly 3 times the time to get the shopping done - very disappointed ??
October 2023 by Gil j
This week I went to this supermarket, and the customer service girls (express checkouts) treated us terribly, not at all polite, rude and with a bad attitude.