February 2024 by Maxine James
Visited Weybridge branch having just been to the dentist I felt faint .. I was given a glass of water and a chair .. very kind and thoughtful? thank you ?
January 2024 by alice holt
horrible place? staff just ignore you i didn?t even get a hello when it was an empty floor just stares . the staff look like bullies . i was a completely normal customer just looking to purchase i will be taking my money someplace else where i won?t be treated like a ghost
December 2023 by Jane A
A big thanks to Danielle who helped me buy a special gift for my Mum for her birthday and also gave me in-depth advice about skin care products for aging/dry skin for myself. She was so helpful, knowledgeable and kind. Plus the gift wrapping service for Mum's present was great. Thanks everyone for the warm and friendly welcome and service!
September 2023 by Helen Ingram
I went to buy a present and the shop assistant was polite and helpful. When I asked how the perfume refills worked the assistant didn?t know but the manager stepped in and did show me but was a little reluctant. As the product is boxed I didn?t think it was unreasonable to see how it worked and I would expect the shop to be familiar with its products.I asked for gift wrap as it has been done beautifully for me before and the manager said the shop was too busy so they don?t do it. I was the only customer in the shop. I felt she was quite rude to me.
September 2023 by yes rgh
Had nothing in stock - I asked for about 3 different items, all were out of stock and to top it off there were no gift boxes left. Go to the cobham space nk instead, more helpful staff and better stock!
July 2023 by shuna roberts
Very snooty, deliberately unhelpful staff. I will travel to another branch next time.
November 2022 by …
We felt very unwelcome as soon as we stepped in the store today. Two ‘bouncer’ like sales assistants standing right next to the opening who didn’t even greet us as we came in. One sales assistant was also speaking unnecessarily abruptly to a customer which made us decide to leave. I’d rather buy online!
April 2021 by Lou
Well stocked shop and extremely knowledgeable, friendly and helpful staff.
September 2020 by Mel Long
Sometimes friendly and helpful, more often they are not!
April 2020 by Just Me
Member of staff was quite rude and made me feel very uncomfortable. They should be more considerate and accommodating to customers purchasing in store because without us spending the money they wouldnt survive however I almost got the feeling that I wasn't allowed to shop here.
April 2020 by Carmen O
Bright and welcoming store carrying a large range of products. The store staff are very knowledgeable about the products and are always really helpful. Perfect place to buy a special gift for someone male or female.
