May 2022 by Mel Long
Very poor customer service, both in store and on the phone.
December 2021 by Ann Dickinson
Went into this store a couple of weeks ago and had the most helpful assistant called Serman. I am not very good at choosing outfits that I feel confident with, but this lady made me feel great in everything I tried. I wanted an outfit for my 30th wedding anniversary party and in the end was spolt for choice, so bought two. Everyone complimented my outfit and wanted to know where it was purchased from. I will be definitely going back and recommending to my friends for friendly, helpful and unpressured service.
August 2021 by Iv P
Went to the store to buy summer dress, and was met with excellent customer service by Serman. She was very helpful with a huge smile. Customer service at its finest, well done Phase Eight ...Will be definitely returning.
July 2021 by Ilaria Deriu
Great customer service. Store manager Serman went the extra mile to help me choosing an outfit for my sister's wedding. It was a pleasure shopping there and I had a lovely experience ?? everybody complimented my outfit ?
September 2020 by Debbie Self
Popped in today - Serman and Felicity were very friendly and helpful. Serman suggested outfits and matching accessories for my friend who was looking for an outfit for her daughter?s wedding. The shop was laid out really nicely so you could find things easily and matching accessories were nearby. It?s also easy to park outside the store. Will definitely go back!
September 2020 by Priya
Just popped by to do an exchange for a jacket. Bad luck for me as they didnt have my size! I thought I'd have to leave and let go of this beautiful jacket but Sophie and Felicity were absolutely wonderful!! They called up stores, looked online, and after so much hunting, they made it happen for me!! Absolute gems!! Such kind and bubbly personalities! Thank you so much both of you!!
