May 2021 by George
Clothing aimed at the young.\\nNever see a young person in there. Just good for underwear if you are over 35.
April 2021 by Matt G.Kumar
What can I say, my experience of M\\u0026S has changed so much thanks to todays visit and experience. Stephen, an older chap that went above and beyond to assist me, who also had a friendly conversation with us, was an absolutely gem!! Really great service and just a nice person.\\nDeserves a gold medal!
April 2021 by Lynne Bottomley
I do enjoy the food shopping experience here but I wish they would bring back the Dine in with wine deal. We've always bought this as long as main is something we want. Get good deals together and start offering again. Please!!!!!!!!
January 2021 by Sophie Bremner
I attended yesterday and just need to mention 2 lady?s Beth and Jeanette who made a bad situation so much better for me. Being pregnant and emotional they went above and beyond to help me find what I needed and I couldn?t be more grateful. 2 truly amazing members of staff!
October 2020 by SusanM-852
The service in marks is and has always been the worst ever. Queue to pay, queue to return items - at least 15 minutes each time - then the assistant tells you that?s good sone people wait longer than that! She then does a refund for £36 when it should have been £91. I rarely go there as I don?t like their clothes but sometimes buy their undies - never again. There is no excuse not even Covid - if they want to better their figures they need to have staff to take money.
October 2020 by Sarah Buchanan
Just been in the food section. Don't usually shop here for food. Too many people in the store therefore very difficult to distance. There was no monitoring of the numbers of people going in! I was quite surprised at M\\u0026S for this thought they'd have a better system.
December 2019 by KarenW-2290
went to get my xmas bits in the food hall 18/12/19 what a mess , stacks of trays in the way , not much room to move around with a trolley. christmas things not altogether all over the place , i was really looking forward to my trip , wish i had not bothered , waste of petrol . wont be going again .
September 2019 by Londo Molari
The cafe is mediocre. Staff seem to be devoid of courtesy. No eye contact. Very little dialogue. Food is meh. For these prices you are better going to Costa or Starbucks.
September 2019 by Chris Dixon
Spend a lot of money in this shop. Don't like going in the shop in the evenings. Different staff in evening, to busy talking to each other to serve you. Same situation tonight.
September 2019 by Maria Haley
I used to go to M&S Brooklands at least 3 times a week but I feel it is not as it was, tables were not clean, cutlery was dirty and coffee is never hot.
September 2019 by Techy Lad
Very poor cafe management.
September 2019 by Nic Law
Great store. Well laid out. Very pleasant team.
August 2019 by Tonker Muhammad El Mohamady
Had a great experience here today. Nice friendly staff. Great shop. Great range of products. Right next to A big Tesco as well so can do shopping in both which is handy. Nice big car park with plenty of spaces. Great location.
August 2019 by Eva S
Love this store. Not a big store but it's got some nice clothes,shoes, jewellery, bags and they are very helpful. If you are looking for school uniforms look no further. I buy mine and they do last the whole year with enough wear left in them to donate to charities.
August 2019 by Anthony du Toit
Great selection of clothes which is why the visit. Yes the prices are higher than other stores but you get what you pay for. Service with a smile and always a pleasant shopping experience.
