July 2025 by H. Shk.
Very good customer service, particularly Yulia who went out of her way to help me today. Always tidy and well stocked.
August 2024 by N. Bhuiyan
Great shop, I have been here a few times and I love their customer service
August 2024 by Liz H
Great selection and well stocked New Look. Helped by Anita today and found a few options for what I needed, so a successful trip.
December 2023 by LOUISE EDWARDS
Rude staff.. was told no staff on til... when asked how to pay she said i guess ill serve you then.... shocking service
May 2023 by Carole Harris
Big shout out to Katie and Kieran at Walton on Thames Branch, who both went out of their way to help me with a jacket I needed to change the size of. Polite and helpful, many thanks to you both. I have found all the Staff in this Store to be amazing!
April 2023 by Harshini Ravindran
Rudest ever employees for a newlook store. Been there multiple times and never been a good experience. Used to love this brand, now I rather go to next which is opposite with a much better customer service. I wouldn't even bother ordering online.
January 2023 by Veronika Kolajikova
Well Done guys?
January 2023 by Charlotte van den Hoogen
Wasn't for me but you can't like all the stores. My friend found some bits and pieces
January 2023 by karen middleton
Always manage to find something to fit that's to my taste
November 2022 by Londonacademy mb
Lady on the next till was too rude. Heart shopping mall.She was making faces and looking at me i thought it is by chance but again it happened until I left the store.
July 2022 by Harpreet Sangra
Very helpful staff x
June 2022 by Lee-Anne Fryer (supamummy1)
Great product. But taken a star away because the crowdedness of the rails. I'm currently in a wheelchair and it's quite difficult to navigate
March 2022 by Simon B
Really good if you like clothes from New look
December 2021 by Tony Cheadle
Great place to buy ladies clothes if you're into that kind of thing.
November 2021 by Maria
Was well stocked. Good decor, well layed out. Lovely Xmas produce. Welcoming staff, not cheap stuff but affordable.