January 2024 by Claire Hughes
Friendly helpful staff. Good information given. Appointments on time.
December 2023 by Paola Fuortes-Shah
We?ve been using Boots Opticians? services for years, we have never been disappointed. Every single member of the staff has always treated us with a warmth and welcoming professionalism. Mary is a great asset to the team and is my first port of call for every need my daughter and myself might have.
December 2023 by Emma W
Staff were really friendly and helpful
December 2023 by Tracy Waring
Polite friendly been with boots for years but it seems to be changed different faces every time I go in but still treated with kindness and respect and to my local my own town
November 2023 by Satpal Thind (No nicknnae)
Needed urgent appointment. Was attended with full attention. And thoroughly investigated my problem.
May 2023 by Yummy
Mary went out of her way to help get my new glasses to me when it was impossible for me to collect them. Great service and a friendly and professional team overall.
October 2022 by Nick
Great service and nice people. Had a strange issue with my glasses and they went above and beyond to correct it. It really stood out.
November 2021 by Ewelina ?urawska
Thank you for my spectacles and friendly & helpful service in your branch!!!
September 2021 by Pip Barnes
Cannot thank Jose & the optician enough for their help today. No idea where my box of lenses are and we go on holiday in a couple of days - emergency supplies needed, but with a pretty strong prescription I had to call around various Boots and thankfully Jose was perfect in helping me out at very very last minute. Lovely service and I know where to come in an emergency !
July 2021 by Marc Bechade
No experience as that's a shop was closed at 15h45 a Saturday ...Got a voicemail from them to tell my glasses arrived and to take appointment to pick them. Returned the call instantly, and no one to pick up the call (tried multiple times).Check online opening and went to the Shop as it was showing closure at 17h30 online, and the chap on voicemail mentionned 16h30.Will have to come back to collect them.Not happy !No luck, glasses are already paid ...I would have cancel.-------------------Added after owner answer------------------I fully agree you let me a voicemail and tried to contact me. But no one picked up when I returned the calls. I decided to try without appoitment, which is my bad.Thank you for you proposal to come back and reopen.A bit late to come back today for me, but I really appreciate the move.Please to cut this kind of frustration, update your opening hours. I don't mind about opening hours, at the moment they are accurate (Boots site, google business, and even the sign on your door are still showing 17h30).I'll update the review and ranking once over.---------------------Added after owner called me back-------------------------------------Problem and/or misunderstanding can happen.All is about getting the tings sorted.Thank you very much to the owner for his involvement in getting the things properly sorted.Satisfy at the end ;)
July 2021 by SHARMILA PATEL
Exceptional service with staff going above and beyond to help me
September 2020 by Anna Evans
Avoid, avoid, avoid.The staff could not have been ruder. They gave me the wrong prescription for glasses. My old glasses were fine. I felt so awful in my appointment I nearly cried. Complained to head office especially about the manager and they didn't deal with it. Ignored! Manager stomped around the shop like a child. I now have useless glasses and wasted hundreds of pounds. Go to the Boots in Weybridge FAR superior service!!!!
September 2020 by Al Bird
Helpful and friendly staff