December 2023 by ruth mellor
Great service, staff were friendly and knew the stock, had endless patience, especially Kelly, well done a real customer service
September 2023 by Katherine Bixby
My husband recently got my daughter's feet measured at Walton on Thames store and despite her feet measuring up 8.5d they sold him trainers 9g which don't fit my daughter's feet...sadly she wanted to wear them so I let her and she was tripping up, they looked very ill fitting likely because they are too wide and big. Same with school shoes, despite her not fitting the shoes of her measured size, the sale assistant sold bigger shoes that again aren't right for her feet. Not sure whether the sales assistant was inexperienced but it is disappointing service, waste of money and time.
July 2023 by Robert Vinall
Sales on but not much choice of shoes other than on sale
April 2023 by Eain
Awful service, staff not interested, gone downhill...
April 2023 by Dufour Design
I have been a Clark?s customer for years and always go to the Walton on Thames branch as I find the staff extremely helpful especially Emma who has helped me many times and is very knowledgable and friendly.
April 2023 by Krish L
Friendly and helpful staff
January 2023 by claudette jacobs
Very helpful staff and cheerful staff. I asked a sales advisor whether she could recommend the shoe stretcher and she said yes she actually used it and it worked. Very helpful and honest.
December 2022 by Holly Carter
A really genuine and friendly staff member helped me out when I was trying to buy insoles. He was very bubbly and easy for customers to talk to because he was laughing and joking. But whilst joking, he was very knowledgable and gave me good advice. I didn't get his name but hopefully the store can identify who I am referring to.
December 2022 by Dave Jacobs
Picked up an order shoes good as expected
October 2022 by JENNIFER CROSS
Amazing service offered by the manager and staff. Very patient and helpful and resourceful as well. My child left happy seeing such amazing service. Thank you ?
July 2022 by jeff Chandler
great staff really helpful nice choice of footware
July 2022 by Mark Bunnell
Good selection of shoes for adults and children.
February 2022 by Rebecca Lane
If it was possible rate it 0 I would. I walked into the store unmasked due to having asthma and finding it very difficult to breathe to have the lady whom worked there challenge me on this I explained I didn't wear one due to being exempt. Rather than accept this she muttered under her breath "well it is the law." After this incident entailed I witnessed a lady walk into the store no mask on yet she was holding and walk right past the shop assistant whom had just pretty much been very passive aggressive with me and said absolutely nothing. It was discrimination at its finest. Absolutely disgusted and once I mentioned to the shop assistant this lady wasn't wearing as mask she completely dismissed it as it's my job to ask, however if they are a more mature, and affluent the law doesn't count. I have been to this shop for countless of years since having my children and I would expect that a Clarke's store member wouldn't challenge a customer Infront of their children. Absolutely disgusted and will not be back.
November 2021 by Paul julian Cross
If it's the best quality products you require this is the best brand to shop for although it may cost more full disability access friendly staff professional
July 2021 by Baber Qureshi
Nice little shop. A bit dissappointed as cannot find the right size for my kid in any of their shoes.
