November 2023 by 43djb
Great return visit with Muhammad at Carpetright in Walton on Thames . Great service was able to pull up previous details and place order for new carpet. Thanks so much for the service and efficiency
October 2023 by Somia Shafiq
Your carpet fitters, Naeem and Sunny, did a fantastic job and went over and above in helping to get furniture moved back into the rooms. They were both very professional. Please pass on my thanks and appreciation.
October 2023 by Shahedur Rahman
I bought a very lovely carpet from Carpetright in Walton-on-thames.Excellent service by Mohammad.I really appreciate that.
October 2023 by Richard Attoe
Very good selection of carpets and the staff are very knowledgeable and helpful.Thank you.
October 2023 by mensa vas
Muhammad was great, and offered the perfect service!
September 2023 by jeniston desouza
Muhammed did excellent job in explaining our question and buying the necessary thing for flooring.Definitely recommend other for this store
September 2023 by Alex Pourian
Great service by Mohammed, will come again
September 2023 by Mohamed Elkhakafy
I visit carpet right shop in Walton on Thames today just to have an idea and I spoke to mohamed and he was very very helpful and helped me to choose the best carpetThank you mohamed
August 2023 by Davina Hunter
Brilliant staff when I went into Walton store today, would definitely recommend.
August 2023 by Liam Rhodes
Terrible service. We ordered a floor three weeks in advance. I called two days before the fitting to confirm the fitting was going ahead and was told everything was in order.We spent the morning tearing up skirting boards and clearing out the living room of furniture. We called the store twice on the morning of the fitting to no answer and we were never called back. We sat around until 2:30pm waiting for fitters to arrive. We eventually had to go the physical store we ordered from to check up on things only to be informed that the fitters were on holiday and the fitting would not happen that day. It is ridiculous that this could be communicated to us and we actually to go to the store and badger an employee to get an answer.There was no apology or anything for this, just a vague promise that someone might be able to fit it next week if they have time.Some of the worst customer service I have received. We had to chase them at every step after we had paid.We cancelled the order as they clearly charge a premium for their ?service? but offer no value.
August 2023 by Mustafa tahir
I had a really good experience with Steve, the manager at Carpetright, Walton on Thames. No hard selling and unmatched professionalism. Thank you so much for helping us get the right items for our home at the best deal possible. Thank you.
July 2023 by Faiza Awan
Highly satisfied customer service. Muhammad who?s the deputy manager, is very professional and the gave best service. Highly recommended walton branch!
June 2023 by Alex Sutton
Great service in establishing my order, thanks to Muhammed
June 2023 by Gregory10000000000
My experience at the carpet shop was very good. Mohammad and Tony were extremely helpful, professional and kind.James who came to do the measurements was also knew his job well and Michael and Lesley were the carpet fitters were hard working and did a superb job!A very satisfied customer. 5 stars.
June 2023 by Ileana Silvestre Patallo
Tony gave us an excellent service. Answered all our questions. Explained everything with clarity. He was amazing. Thank you very much Tony and carpetright
