December 2023 by David Nish
System is constantly down and unable to service customers, store could also do with a refurb
December 2023 by Lynn Sutton-bunnell
Walton on thames pharmacy have delayed getting medication for the second time - this time the gp send tge prescription 05/12 and this has again resulted in seizures
December 2023 by Karolina Bak?aityt?
Not enough staff..empty shelves..Not pleasant service..Dirty, messy..
December 2023 by Matt Mason
The lady who I was communicating with on the phone I coukd not understand due to her English not being clear enough for me to understand. When this was politely pointed out. She became angry, dismissive and rude. Will not use this chemistry for my prescriptions to be sent to ever again..
August 2023 by Marcos Catulo
Used to be such a good place to buy a few things you need it but now is full of useless staff who are not helpful at all and very unprofessional doing their job. Clearly not happy doing their job. I think I would be clearly happy if they close this store because if the staff are like that with customer service not understanding your needs or what you are saying what?s the point to be open.
August 2023 by Anika Zubair
Worst boots on a high street I?ve seen. Poorly stocked. Shelves are almost always empty and there?s usually only 1-2 staff?never anyone there to actually help.
August 2023 by robin Elliott
By fare the best chip shop in Surrey
August 2023 by Ben Kirby
Rude, careless and useless staff. Used to be allot better when I moved here and has gotten allot worse in the past year or so. Two of the staff can't be bothered to work there and spend half their time vaping and looking at their phones. Not enough staff to stock the shelves and they don't care people are loitering outside getting pissed and stoned!
July 2023 by Melanie Mclellan
Shopped in Walton Boots for absolute years.No more now. Won't step inside ever again in my life. (If you see me in there shoot me!! Cos I've lost my senses).Terrible service. Nothing on shelves. No staff. A complete mess.
June 2023 by Georgie Parker
I think this might be my first negative review but wow the Walton Boots is utterly terrible. The shelves are always empty, the lighting grim, the store dirty and the service is painfully slow, frustrating, and careless at best. I once waited over 10 minutes for someone to just appear at the tills. Today I was served by someone eating a chocolate bar who didn?t bother stopping to take my payment ?. They had nothing I needed in stock and just shrugged at me. It?s easily the worst I?ve ever been in.
June 2023 by Martin K Head
Standard Boots but looking very tired and old! Needs a full refurbishment!
May 2023 by Lily Wildgoose
Awful pharmacy - went to pick up a repeat prescription to be told it was 5 mins, forty five minutes later they finally bring it out to me, I've wasted my entire lunch break waiting and I'm 15 mins late back for work. If they'd have said there was a delay then I would have picked it up another time, yet I am left waiting and waiting while other people had theirs dispensed far quicker and came by for them much later than I did! Absolute shambles, I've been forced to switch from the Lloyds in Sainsbury's as unfortunately they've closed.
May 2023 by Linda Wall
The recycling point was removed from the shop floor so i thought I'd phone ahead to see if its now been returned (to save me having to carry stuff there and back again). They dont even answer the phone. Poor customer service.
April 2023 by Anna M
Rude staff, empty shelves, and prices are not correct on the shelves.
April 2023 by Vera Hughes
The Pharmacy is the worst...I moved to Walton on Thames 2 years ago and unfortunately need pain relief but every month I go to collect them there us always something missing or not ready and I have to go back.Today I had to get a mini cab as walking is painful..obviously not ready and was told to come back, I asked if they deliver and was told I had to pay for that when I had already paid via the cab.To top it all the staff so rude and someone else complained too...I think the Pharmacy staff need re training in Customers Services ?