January 2024 by Robert Harvey
I was looking for a drug in short supply. The pharmacist was very helpful when I phoned to check availability but I did have to make several attempts to get through. I am sure this pharmacy will be a great loss to its local community when it closes on 9 February 2034.
November 2023 by S Flower
Been trying to call for 2 days to find out if my prescription is ready that was approved a week ago by my GP. Never answer the phone, I know there is someone there as sometimes the phone is engaged so they clearly just ignore the phone. Closed some days when google says they are open. Closes at random times for 1 hr over lunch when google says they are open. I have just switched to another pharmacy as the level service is appalling.
November 2023 by Sasha Shirley
Honestly wish I could have not given a star at all. This boots is absolutely appalling. When I call to see if my daughters prescription is there, no answer all morning. They clearly are ignoring my calls, as I called a few times and then all of a sudden they are on another line when I try for hundredth time. When I do go and collect her prescription, sometimes its there and some of it are missing. The pharmacist was so rude, said melatonin nope not in stock. Tried getting rid of me, to put it so bluntly when I said can I leave it there she was thinking about it. Then was like yeah but it's not something we have we need fo order it. Errm, okay can you order it. Again had to think on it. This isn't the first time I've had a problem with her prescription. To be honest this is a reoccurring thing. When I do walk down there, it's not even open and I'm not the only one. There's queues, mostly elderly people.My daughter needs her medicine and I don't drive, so this is the only pharmacy I have access to. Its either sort yourselves out or find people who are reliable and not rude.
October 2023 by Paul D. Lalwan
Possibly the most dysfunctional chemist I've ever had to deal with. Rarely have a Pharmacist, shelves half-empty, and incapable of processing a prescription in an efficient or timely manner.
June 2023 by Steve
Often they do not have the medication, so I switched to Thorkhill Pharmacy and they are better.
May 2023 by Johnathan Barnard
You can always rely on Boots to have what you want. Plenty of options and we?ll presented stores. Prices are good.
January 2023 by Lauren C
Closed for lunch 13:00-14:00. Otherwise fine, nice to have a local place to collect prescriptions.
July 2022 by Fulhamboy1981 H
Hardly ever open , when it is it never seems to have what I wanted ?. Useless
July 2022 by Mike Clarke
Visited twice and both times they have been shut during open hours. Call ahead.
January 2022 by Ann Channack
Why don't you answer your phone.
January 2022 by Hywel Thomas
They never pick up the phone so you have to walk or drive there every time you want to know if a prescription has arrived.The reason I am calling? I've been given the wrong prescription... Rang for 20 minutes, no joy.
August 2021 by Eadweard woden
Olivia, Kathy, Sam and Nisha and the others are all hardworking and lovely people. Olivia goes out her way for me went it comes to making my prescription and sam, Ninsha and kathy are always so kind and nice to talk too.
August 2021 by Lawrence Spiers
Boots Thames ditton is a fine chemist. Small village very quaint
August 2021 by Julie Robinson
Always very welcoming nothing to much trouble
August 2021 by Rachel Vaz
Great deals and lovely helpful staff
