December 2023 by Carpe Diem
The worst post office..4 employees there but only 2 working..date 05.12.2023...time 12.30..the management it should check on the camera and to see how the staff from the right side are having a long conversation and not helping the customers. And this situation is happening every day. I am not surprised why now everyone is avoiding Royal Mail..huge prices...bad deliveries and poor customer serclvice
December 2023 by Laura Timbs
Just went in and was served by the female Asian counter staff who was Rude, abrupt and very unhelpful.
November 2023 by eilidh hardy
I usually have a great experience here but I recently had an absolutely awful experience with the blonde woman (not the woman with the glasses) working at the post office counter who couldn?t have been ruder if she tried. I would rather have heartburn all day every day than ever interact with that woman again.
November 2023 by Lynne Payne
The hub of our community, lovely helpful staff. We are lucky to have you!
October 2023 by James Chong
Excellent customer service, keep it up.
December 2022 by Kamran Sayed
Queuing system is unorganised and man at the counter came across as extremely rude. Definitely wouldn?t recommend.
September 2022 by SUMITHA VIJAYAVICKNESH
I had a few parcels to post. Realised that the post office has a new management in charge.I was attended to by Sukh.He was extremely lovely, very helpful, professional and extremely patient. Thank you Sukh and Debbie for all your help. Keep up the great job.God bless ?
March 2022 by Dorota Lane
During first lockdown Debbie and Jackie worked incredibly hard . I think it was only the post office opened in area even on Sundays .cannot praise them enough . It was such a friendly customer service .always a pleasure to pop in .Then new management. God forbid . Nothing positive . They are trying to overcharge for any postage . Will go to different branch and I always pay less .Especially elderly lady has very abrupt manners always looking at her phone , eye contact down just in case so she does not serve customers and so I have learnt to wait patiently or go to Debbie or Jackie if they in . I rather wait for them rather to be overcharged .As she insisted that my package was to high ( around 1 cm ) Shame no realisation that it was small and so much space leftover around .I still go there if need to but always watch what Im being charged with . No more joyful experience
March 2022 by Elaine Johnson
Very helpful staff and very polite and friendly brilliant that it is open Sundays can't praise it enough A+++++
January 2022 by Debbie Newbigging
Lovely post office. Always willing to help. Very friendly and happy staff.
January 2022 by Grahame Rudley
I have always found an excellent, professional and friendly service.Thank you
January 2022 by Tony Hillman
Best, friendliest Post Office for miles around.
January 2022 by Gurpreet Kooner
Very nice and friendly post office. Great customer service. Will definitely be returning.
January 2022 by Chris 1982
Older lady who has started working there (presumably due to change in management) was really rude to my mother - no ?please? or ?thank you?s?. Mr Skinner would be appalled and ashamed ... that?s progress for you!
November 2021 by P S
poor customer serviceLady at till was rude. Tried to pursuade me to send my item by special delivery when it wasn't necessary. When I refused and insisted on sending the item by recorded deliver, she was unhappy and said to me you will lose your item. I have never heard of items being lost in recorded delivery or even normal delivery. She was pushy trying to convince me to pay more unnecessarily and had poor customer service no thank you or please and did not answer my questions, just telling me forcefully to pay for special delivery. I will go Sunbury cross branch next time
