January 2024 by Alice Whittick
Absolutely brilliant as always with their gluten Free (coeliac) customers, though was busier than expected! Service was fabtastic and the food was delicious, thank you!Dietary restrictions: Gluten Free (Coeliac)
January 2024 by James Hook
Great food and the service from Luisa was brilliant ?
January 2024 by Jesse
We were served by a brilliant waitress who was very helpful and kind her name was Luisa. It was brilliant food aswell and we really enjoyed the food.
January 2024 by Janaka Gamage
Delicious food and amazing service from luisa was very friendly towards
January 2024 by bee r
Luisa a service was amazing, she understood we was limited for time. Sat us down straight away took our order and food with here within 10 mins. She was absolutely lovely and very
December 2023 by Kiren Brewer
Booked a table for 15 for my daughters birthday. They could not enough to make our experience special. The food was great and all the staff were so friendly and professional. Would highly reccomended and had a great evening.Kid-friendliness: Provided high chairs and had crayons and puzzles to keep the kids entertained.
December 2023 by Simon Crossley
Whilst the menu was slightly more expensive than I expected the portions were slightly larger so I was well fed and didn't need a dessert. The service was quietly attentive. The restaurant design is modern it slightly stale.
December 2023 by Andre Ellis
When you?re out doing the Christmas shopping and feel a bit peckish, you can?t go wrong with a nice Wagamama.The restaurant was a bit busy so service was a bit slow but the food was good. On a cold evening, the chilli chicken ramen and a nice cold Asai is just what you need to warm you up.
December 2023 by Line Wheeler
Never been to Wagamama before. A friend recommended it. Arrived a little early before opening but the staff very kindly told me a could take a seat while I was waiting for my friend. Ben one of the waiter made me a lovely hot chocolate to help me to warm up. Then my friend and I enjoyed a lovely lunch . I was very impressed by the food very fresh and tasty. All the staff were friendly and working very hard . The manager Simona came to check on us : great customer service . Will recommend the placeVegetarian options: The mushroom starter was really great.
December 2023 by Luiza
Everything was perfect except for the fact that food is being served in a weird order. Me and my man have ordered starters and mains. My man received his main dish and I received nothing, and his food was getting cold while he was waiting for me to get anything. Then he received his starter (while he didn't even touch the main yet), and I still had nothing. And when I finally received my starter, it was cold, which means it's been ready for a long time. We're very easy going and we rarely complain about anything, but this system is just weird.
December 2023 by Luke Woodward
The food is always good at wagamamas, and offers something different to the Staines food court but is slightly less authentic.It is always busy in here but is often frequented by a slightly younger demographic than myself and my wife, nothing like coming here on a Friday night to feel old.The service was okay they were busy but had adequate waiting staff, the only issue is they were obviously getting a lot of take out orders through various apps so did mean the wait for food was longer than it used to be. Also their prep station for the takeouts is right at the back of the restaurant, so there are constantly waiting staff going from the kitchen at the front, to the back to packing station, then packing then back past you to give it to the driver. From an operational point of view there are efficiencies which can be made here. From a customer point of view it is quite annoying to having someone constantly coming past you, and leaning into your table whilst trying to make it around other waiting staff.
December 2023 by Alyssa Pasion
food came fast, friendly staff. ordered a chilli squid and the portions were much bigger than the ones compared to the cambridge branch. overall great!
December 2023 by Raymond Lee
Nice but not consistent. First time really good and second time the broth from the ramen was very oily plus only luke warm, but the staff are always friendly and polite.
November 2023 by Aryan Paul
The food is great especially the vegan ribs and the
November 2023 by Nick Fernando
I find myself going less and less to wagamama as outside of the regular dishes the vast majority of new dishes post pandemic have been a big let down. I am sitting in the restaurant having eaten the not very Korean hotpot which was not good. You also cannot be sure that even if you order a regular dish that it?s going to be good as the quality is so variable. We came at 12pm and it wasn?t very busy are there not enough kitchen staff to ensure consistent quality of food?The only good things about the restaurant are the staff serving such as Marina and the atmosphere. I?ve go more often to Sushi Nara now as the quality and consistency of food is so much better. I only reluctantly go to Wagamama when my partner or daughter want to go. The good serving staff make up for the disappointing food.
