December 2023 by Vicky Macrow
Needed help as contact stuck in eye were rude and wouldn't help me even though vision express customer
November 2023 by Gwyneth Johnson
Good service all on time - 3 x children & and an adult all seen.
October 2023 by Sue Poole
Brilliant choice of frames. Great service. Very friendly and personable. No pressure sales. Felt really relaxed. Will stick with them in future and recommend to friends and family.
October 2023 by Bobbsie B
Excellent and efficient service at this branch. The optician was very thorough and helpful. Staff friendly and knowledgeable.
May 2023 by Anna Majewska
Very competent and nice service. Modern equipment. No waiting, I had an appointment for a specific time and I was admitted at that time. I highly recommend.
April 2023 by Lester Gaffney
Staff are friendly and professional, fantastic fast and efficient service. Highly recommend this store.
April 2023 by Kamal Alem
I am not happy about the service prices expensive and looks like there is not correct pricing regarding having new frame and the lenses fitted looks like they want to rob me looks like they just balancing the prices telling me a price then changing mindsorry there is an additional extra ,anyway I am waiting for the glass to be done hope it will done properly ?.
March 2023 by H B
It was my first trip to vision express Staines and I had a 5 star experience. Gayatri and Jade were so helpful, knowledgeable and in no way pushy unlike some opticians I have visited. I will most certainly be using this branch again. Thanks for your service.
February 2023 by venus villanueva
Very poor customers service of staff. I am very disappointed to thier customer service I am not recommending this branch. I collected my eye glass a lady just handed it to me and go without even saying if I want to try it.
January 2023 by Regina Delura
why was my previous review deleted? I took my four year old today for an eye test. We had a private prescription. However we couldn?t afford the glasses so we wanted to have NHS eye test done for my daughter so she can have NHS voucher for NHS?s glasses which she is 100% entitled to . However, they refused her eye test and said because she had a private, she?s not entitled to the . NHS eye test can someone explain to me what is privates got to do with NHS it?s absolutely ridiculous.The latest statement was if her glasses break, just glue them together.And remember she is 4 years old! It?s disgraceful . When we were paying for three years for private glasses for my daughter, do I happy, but when you actually need to help they just kick youto the curb.
December 2022 by Paul Bonnick
Always feel important when I?m in Stains branch , your staff every cool.
December 2022 by s patel
Straight forward from booking my appointment through to eye test and picking my glasses
December 2022 by Keith Cannavan
First timer they were professional, polite, and very friendly.
November 2022 by Valerie Taylor
Excellent and professional. Staff very friendly especially Alex who was a super star.
October 2022 by Baljit Singh
GREAT SEAMLESS SERVICE,ACCOMODATING AND EMPATHETIC,HIGHLY RECOMMENDED.THANKS!
