October 2023 by Massimo Maglia
Third time needing a copy of my house keys in the past few years. Not once were they cut properly. Once I had to go back twice! Disappointing considering the reputation they have.
August 2023 by Jackie Lockyer
Excellent service. I arrived with broken shoes at 10:30 on Sunday morning and wore beautifully mended shoes to a wedding at 14:30 ?? thank you.
August 2023 by M
Chap called Dean replaced 2 watch batteries for me at Ashford tesco branch. Nice lad, very friendly and did the job quickly. Definitely recommended ??
August 2023 by Richard Card
09:36 and still not open for 09:00. Long queue of customers waiting to open.. Trying somewhere else
May 2023 by Google user
NEW OWNER WILL SINCE MARCH 2023. OLD REVIEWS RELATE TO OLD OWNER. Will is a very nice chap \\u0026 if you?re polite to him he will go that extra mile. If you?re rude he won?t tolerate it. It?s a stressful job looking after expensive watches etc. My key kept being cut too thick but there has been a transition between Will \\u0026 the old owner where lots of things weren?t labelled properly. As soon as I understood this we were calm \\u0026 reached a resolution. A really nice chap \\u0026 knows what he?s doing.
May 2023 by Charles Turner
NEW OWNER WILL SINCE MARCH 2023. OLD REVIEWS RELATE TO OLD OWNER. Will is a very nice chap & if you?re polite to him he will go that extra mile. If you?re rude he won?t tolerate it. It?s a stressful job looking after expensive watches etc. My key kept being cut too thick but there has been a transition between Will & the old owner where lots of things weren?t labelled properly. As soon as I understood this we were calm & reached a resolution. A really nice chap & knows what he?s doing.
February 2023 by Neil Smith
Prompt key cutting service
February 2023 by baruska cejkova
I needed key cutting once i got home i found out that they key wouldn?t even turn in my lock ! This happened before once just before covid. Not happy
December 2022 by Pauline Newton
Took a watch in forcrepaies waited weeks couldnt repair it picked it up thought it had bern mended got home opened bag it hadnt been .took it bck asked for my 30 pound bck got told no he couldnt do it but he give me 10 per cent of next time I'm in .?????
August 2022 by Daren Bezants
Fitted a new watch strap just like that. Great service
May 2022 by Jamie Carver
Fast efficient service with good customer service.
March 2022 by Fiona
My car key battery died in the car park and I couldn't open the car manually so basically stranded. Timpsons was busy with only man serving. Despite already helping two other customers, he was very welcoming and clearly doing his best to keep everyone happy and updated. It turned out that my key refused to open but he contacted a colleague at another store and they managed in the end. I left feeling like I received 5* service and very happy.
March 2022 by Royceston D'Souza
Conor was very friendly and proactive in identifying the right treatment for my shoes. The personal service is very much appreciated. Thanks very much.
March 2022 by Eamonn Nolan
Someone give that young man Callum a wages rise,it?s a long time since I came across someone so helpful and pleasant,nothing was a problem to him
December 2021 by Annie Strugnell
Had the pleasure of dealing with a young man by the name of Calum today. So helpful and knowledgeable. Extremely pleasant personality. I?d also lost a bracelet in the store and he even checked to see if anyone handed it in. Above and beyond. Highly recommend Timpsons in Ashford Tesco Town Lane. A credit to the company.