March 2024 by Sadie
Awful customer service.Unprofessional staff.Will not be buying from the body shop ever again after todays experience.
February 2024 by ann dollin
Always a pleasure to shop here. Assistants helpful and knowledgeable about the products. Plenty to choose from.
July 2023 by Valerie Hodgson
Polite, welcoming and very knowledgeable staff. I was advised what product would be best for my needs and, I am happy to say, they were right.
March 2023 by Louise Toms
Popped in yesterday just before 3pm and both girls on the shop floor were fantastic, friendly and helpful
February 2023 by Sups Kaur
Thank you so much Eddy for helping me today. I went in to purchase the Tea Tree Clay mask but they haven?t had it in store for a while. Politely offered to put some in a tester container to take back with me and advised to order online as not sure if it will come back in range. Super polite and friendly. Went out their way to assist. Thank you again !!
February 2023 by Munish Kumar
Have been going to body shop Staines for a while now and must say staff is always really helpful.Amazing service.
January 2023 by Moeza Shah
Staff was so energetic, attentive & up to their toes to help in every-way they can! Love visiting this placeAlthough sale stock was going hell to fast but still plenty of new choices available.Had a good shopping trip though
October 2022 by Jack Lulham
Alicia was a great help in store today
May 2022 by Ravi Dhillon
First time shopping here and I was impressed with quality of products and excellent customer service. Was convinced to take shower gel, and even signed up to become a member.
April 2022 by Dee Gwyther
Always enjoy a look round very helpful?
September 2021 by Sana T
Perhaps the best customer service out there?! Really helpful staff with great suggestions. The non comedogenic beauty balm is ace, as is their eye shadow, for my very sensitive face!
July 2021 by Olivia Anetoh
The staff was really friendly and took her time to give me advice/recommendations on products to use. I decided to order online though since the store didn't have a particular product I wanted in stock, plus they have an offer for bulk purchases.They have a good range of different products.
July 2021 by S T
Perhaps the best customer service out there?! Really helpful staff with great suggestions. The non comedogenic beauty balm is ace, as is their eye shadow, for my very sensitive face!
September 2020 by Paramjit Saund
One of the best Body Shop stores and what makes it the best I have experienced is the staff. They are so helpful and ensure you have all the information you need before you buy something. Lisa and Tom have both served me at the shop and both are extremely professional and go the extra mile to help customers. Their recommendations are always good and they are a credit to this store. I can see the last comment about a red haired girl that is Lisa. Well done to Lisa and Tom and thanks for the free samples and all the help provided.Paramjit.
September 2019 by glynis park
Small size shop with plenty of products. Now starting to get their new ranges in for Christmas, including their Ginger range. Smells fantastic, available in shower gel etc. Only downside, only liquid soap available and not bars of soap. Stocked up on their Mango products which are a must. Well worth a visit as good range of products, and staff there are always really friendly and helpful.
