September 2025 by Derryn Scott
Noreen was so helpful when I went into the staines store and she was so friendly. Even though they didn?t have everything I wanted in stock she still did her best to have a look for me.
September 2025 by Maddie Francis
Noreen was excellent at helping me find a birthday gift, thank you!!
December 2024 by Anonymousey
Went into the Staines store on Boxing Day and both staff members at the till processing my purchase were the most unfriendly and miserable pair I've ever encountered. No hello, no smile, no thanks and made to feel like a burden just for buying something! Horrible experience. Never going in there again.
November 2024 by Jas S
Well stocked. I sampled their perfumes. They have some lovely scents. Great friendly staff too!
March 2024 by Sadie
Awful customer service.Unprofessional staff.Will not be buying from the body shop ever again after todays experience.
February 2024 by ann dollin
Always a pleasure to shop here. Assistants helpful and knowledgeable about the products. Plenty to choose from.
July 2023 by Valerie Hodgson
Polite, welcoming and very knowledgeable staff. I was advised what product would be best for my needs and, I am happy to say, they were right.
March 2023 by Louise Toms
Popped in yesterday just before 3pm and both girls on the shop floor were fantastic, friendly and helpful
February 2023 by Sups Kaur
Thank you so much Eddy for helping me today. I went in to purchase the Tea Tree Clay mask but they haven?t had it in store for a while. Politely offered to put some in a tester container to take back with me and advised to order online as not sure if it will come back in range. Super polite and friendly. Went out their way to assist. Thank you again !!
February 2023 by Munish Kumar
Have been going to body shop Staines for a while now and must say staff is always really helpful.Amazing service.
January 2023 by Moeza Shah
Staff was so energetic, attentive & up to their toes to help in every-way they can! Love visiting this placeAlthough sale stock was going hell to fast but still plenty of new choices available.Had a good shopping trip though
October 2022 by Jack Lulham
Alicia was a great help in store today
May 2022 by Ravi Dhillon
First time shopping here and I was impressed with quality of products and excellent customer service. Was convinced to take shower gel, and even signed up to become a member.
April 2022 by Dee Gwyther
Always enjoy a look round very helpful?
September 2021 by Sana T
Perhaps the best customer service out there?! Really helpful staff with great suggestions. The non comedogenic beauty balm is ace, as is their eye shadow, for my very sensitive face!