January 2024 by David McClune
Dreadful after the revamp. It's just not logical. Similar and related items are scattered willy nilly throughout the store. The product selection is vastly reduced (around 30% of the items I buy are no longer stocked) and it seems cheaper products are coming to the fore. There also not even the volume of produce: fewer and less tall aisles and so there's often nothing left. And the petrol pumps are often out of order or don't take your card or ring dispense the fuel you want. There truly is no reason to come to Tesco any more. There are better, cheaper shops in the area. If this is your answer to the competition with Lidl opening close by, you've missed the mark by hundreds of miles, folks. Every Lidl helps ?
January 2024 by David Dermondy
This store still has most things you would expect to find in any Tesco of this size, unfortunately there's very rarely any tills open with the expectation that we all know how to and enjoy doing it ourselves on the hated self service tills all the while being watched by a member of staff as we struggle to do this unpaid job for them. The staff in this store are rude , lazy and treat customers as if we're all stealing from the shop. It's a disrespectful attitude and I always leave this place feeling abused and angry. As Tesco store's go, this has to be one of the worst around. I DO NOT recommend this store.
December 2023 by Burhan Ali
The new layout is a joke, old layout was much better, whoever came up with the new layout needs to be fired
December 2023 by Stevan Netto
Big and complete. The instore bakery could be better.
December 2023 by Jennifer Kim
Extremely rude staff. I don?t understand why years later this is still an issue. Why aren?t checkout staff getting trained properly on customer services because I literally am deterred shopping here because of checkout staff especially on the self service areas.
December 2023 by Colin Reed
Is cash obsolete now? I tend do do 'scan as I shop ' but both the 'self checkout' and 'scan as you shop' areas seen to be card payment only! So unless I want to join the till queues (which I think should be maintained) I have no choice but to pay by card.
December 2023 by Imran Ashraf
Nice experience
December 2023 by Linda Hedges
I ordered a ginger bread latte,looking at the photo with whipped cream and a little ginger bread man what I got was NOTHING like that
November 2023 by H5686OWtraveller
I go to a lot of cafes and this is one of the worst I have been to for relaxation. It is only a small space and yet customers have to order on a screen - no personal contact with staff. What an awful way to offer service in such a small space. Snacks were okay but I wouldn?t go back. The hospital cafe just beside Tesco offers a much more personal experience
November 2023 by Uncle DooDoo
Not convinced the change to the Cafe has improved what was a slick operation.Not impressed at all with the time it takes to get a cup of tea
October 2023 by F E Linte
This has to be the worst layout I?ve ever seen in any shop in any country. Put it back how it used to be you silly people. MEAT, BREAD AND MILK products are always together or close to each other. Wasted an hour instead of the usual 20 minutes
October 2023 by Amy Dilauro
Whatever possessed them to revamp the whole entire store and not put up signage before doing so is beyond me.All customers are walking around in circles completely unaware of where anything is anymore.Staff don?t even know where things have moved to.Utter chaos and such poor organisation from management.
October 2023 by IshaHaHa 8787
Large capacity Trollies are 90% broken and hard to find near the Family Parking. You gotta walk around the whole plarking lot trying to find a trolly with a baby on your arm. Then you find one that wobbles, creeks and the safety claps broken. Then you decide to still need those groceries so you walk in and try using the Hand Held devices but they are sooooo sloooow to scan items that you can sing Happy BD in between the scannings. Might as well use a belt to checkout?IF the devices work. Today the whole Tesco hand held devices decided to stop working randomly. Confused shoppers stopped everywhere and had to walk back to Reception area to drop them off. Shortly staffed at checkouts at peak times. You gotta wait for someone to come & scan their ID if you have restricted items. With their new ?RELOCATING? every isle to confuse you even further now ends in absolute chaos as it takes ages to find anything!! Chicken/fresh meat section now facing CAT FOOD/DOG FOOD isle ???Smells absolutely wonderful and appetizing.Whoever runs this Tesco should go resign. Absolute nightmare to shop in there.
October 2023 by Julian Stavri
I've asked customer services that the store to contact me in regards my last online order about a complaint after multiple phone calls never been redirected to the store or given a call back .
October 2023 by Bow Town
Talk about ruin a shop, there currently redesigning the store and made the place clostrphopic as hell, every isle has 10 People with trolleys fighting to get around the corner, not one isle is labelled, people looking around like headless chickens, it feels like a jumble sale in there, trying to cramb as many pots of paint, and pallets or rice as possible! It's like going in to B&M or Lidl,
