March 2024 by Shammi ?London Lad?
Been a member for a few years, most of the equipment belongs in a museum, half of the machines are not working and a terrible dirty place. Best thing is the staff especially Pauline and Hector. Don't become a member here.
March 2024 by m k
Old, dirty, basically awful
March 2024 by Daniel
A good venue to hold various events
March 2024 by Colin Austin
Good for the evening events
February 2024 by Emmanuel Tibok
Frequent here for badminton. It's usually quiet around 4-6pm. Just mention your booking with the staff behind the counter, and she'll let you through.
February 2024 by Katie Horsfield
Nice enough local swimming pool and gym. Reasonable prices.
February 2024 by Grant Miller
The place needs cleaned badly
February 2024 by Hristina Deninska
The worst experience I have ever had! My child, who is 7 years old, used to take swimming lessons there. This is Stage 3. At one of the lessons, the coach told him to do a backstroke where she had to stand against the wall and signal him as he approached so he wouldn't hit his head, which he did! She was standing at the other end (not next to the wall), even with her back to him and even she didn't see how hard he hit his head!!! He had a big bump and a headache for a few days (thankfully that's all)! This woman must not be working with children!!! Irresponsible and inadequate and dangerous for their health and life! You can never be calm there for your kids, they don't care about anything but taking your money!!! Their management is below zero, there just isn't any! When I made a complaint I was answered by Abbie Campbell, Swim Manager who said she would look into the matter and write to me, that never happened! Very arrogant attitude! No one apologized or asked my child if she was ok! They only care about money! What a shame!
January 2024 by Bindu M
Good gym, good swimming pool - the temperature gauge lies though!
December 2023 by Rav Mann
My boy Arvin had his first boxing match here! He smashed it
December 2023 by Edward Dix
The staff on reception were very helpful. I visited as I was in the area for work, and I used the slow lane for swimming. I'm not sure if everyone was aware of any particular etiquette as there were some swimming two abreast. But I managed to do my 50 lengths.
December 2023 by Humzah Ghauri
Great easy parking however gym equipment is basic at best and massively outtdated. Hope the new centre opening fixes this.
November 2023 by S F
Just joined friendly helpful staffGreat classes looking forward to my weight loss programme.
November 2023 by Clare Rivers
Lovely lady (I think her name is Katherine) on reception; I constantly call up forgetting the time of my daughters swimming lesson or with questions and she?s always so friendly. Obviously a lot of work going on in the vicinity with the new leisure centre being built so a lot of workmen and small diversions but none of this really makes a difference. I feel where they have got the new leisure centre being built, they?ve seem to have given up on the upkeep of the current leisure centre, cleanliness is always a bit of an issue for us here; the changing rooms smell of urine, I?ve mentioned it to reception if I?ve noticed it but it?s quite regular to be honest, aswell as old plasters surround the sides of the pools. My son and daughter used to do swimming lessons at Sunbury Leisure Centre which is the same company but the swimming teacher they had was awful (I know they?re not all like that there but they were all fully booked), since changing to Staines they have really improved and moved up stages brilliantly, the swimming teachers they have had at Staines have all been amazing, no matter which swim teacher they have they really enjoy the lessons and do so well.
October 2023 by Stefan Cinquegrana
Standards are falling rapidly, most likely due to countdown to new centre opening.Equipment reported as faulty weeks back and still not fixed, AIRCON unit still not working downstairs near the AMTs, again after months, paper towel dispensers not regularly refilled and generally not as clean as it should be anymore. Kit is not being maintained as often as needed.You need to put up signs to remind users to clean the equipment after use as people have become lazy again. More paper towel and spray stations needed.Issues reported to staff but not actioned by EA.
