January 2024 by Mohan Uddin
5 star customer service from Jasmine, she knows how to deal with customers and give the best service and knowledge, a very good asset for the company.
January 2024 by royalordinance
Proficient Staff, Good adviceAllround. Going back.
December 2023 by Carole Longman
Very busy when we went in to make eye test appointment. Attentive staff.
December 2023 by Hissan Ansari
Really good store with a wide variety of frames
December 2023 by vince martin
My wife went for a eye test and updated her glasses. As always the guys were helpful
December 2023 by Pauline
Wonderful place and prices. £450 on glasses I really didn't think glasses were this cheap anymore.Wasn't happy that the staff were laughing about a fellow customer standing in the cold outside.Thanks you and see you soon for another pair.
December 2023 by darrell V
Attended the staines branch for a new pair of bi focals for my partner .we were served by Mariam , a credit to the company ,she was professional and polite, but also very welcoming and helpful, she sorted out everything that we needed and we left the store feeling very happy with the entire visit
November 2023 by Dr Reyad Kabir
Not happy with the current pair. I can see brilliant, true, and I and not so clear on the other one. Tried to explain this when I was collecting the glasses. But I was told they couldn?t do more than that.What I struggled to explain is the difference of prescription is negligible than previous. If they can make one I working perfectly why is it not possible to make the other eye equally as good. They just wouldn?t have it. I guess because the glasses are costly and over £300 they didn?t wanna make it again.
November 2023 by Spencer N
You should have gone to specsavers, £20 pair of specs for short sightedness with not additional coatings I'd far better than a £400 pair at the same CE quality. All eye way is safety eye wear, no matter what the price.
November 2023 by Jenny Evans
Very satisfied with the service and my new glasses, even though my eyesight has not changed in 2 yrs, but love different range of glasses and helpful staff too. ?
October 2023 by Errol Francis
If I could give none or negative stars I would. Truly effing appalling sight test experience!!!!!! - these guys in Staines Specsavers have no coprehension of client confidentiality; care or GDPR!!!! I was asked peronal health questions in a public area where there were people passing through - staff and customers. Frankly at a minimum this is insensitive but, maximally, this could be offensive and challenging to other people. I know some really personal details of the lady sitting next to me! What planet are you peole on!?!?!?
October 2023 by Michael Mcmahon
Very professional and thorough exam. Didn't feel pressured to upgrade glasses or lenses.
October 2023 by Luka Drig
Best customer service ever!!! I amso impressed
October 2023 by Angela Holland
Very easy and smooth. The team were briiliant
October 2023 by mark white
Great experience, friendly staff managed throughout the process with professionalism and a speedy service at a price easy on the pocket
