Shoe Stores in Staines, Surrey

“I came in looking for a suit and asked for the help of the young man that was working in that section. He was very helpful and knowledgable regarding which styles can match together. I bought the things he recommended and I was very pleased. I didn’t see his name, I think it began with D? Anyway he is an asset to your team!”

“Brand names but actually own brand are more 'interesting or original design' whilst also obviously lower in price.Have bought some great trainers or boots good quality HOWEVER IF YOU ARE A WOMAN WHO IS SIZE 8, once again as in many women's shops stock alot less and often let down by choice also size 7”

“Have yet to have a bad experience at my TKMaxx Staines branch. The point of a TKMaxx store is that one can obtain some really quality clothes/homeware with designer labels but for a much lower price. However, you have to be prepared to 'search'!My experience of the staff is........they are friendly, efficient but striving to deal with long queues of customers who are generally nice to deal with but, on occasions, can be-impatient-rude-unreasonableI visited the store yesterday (4th Dec) and was doing a 'click & collect' so had to wait until there was an available assistant. I was able to observe how relentless and busy the assistants were - a lot of this is due to the Xmas period but nonetheless, they all appeared to be coping, friendly and professional.The problem occurs when their technology/systems let them down. Then you get a backlog of customers. So maybe the 'head honchos' need to think about upgrading their systems and keep it updated!The Manager saw me waiting and was very apologetic for the wait but also proactive and found an assistant to help me. There was a problem with some items and a young lady (Shirani) stepped in to help and resolve the issue.Happy to continue shopping at TKMaxx Staines.”

“your employee Luisa was absolutely amazing with her service towards us. She was so sweet and lovely and would always ask us if we needed anything and asked whether we were ok with the food. She had such a bright smile on her face and was so welcoming the whole time we were here.”

“I have been searching for a suit to go to wedding, wasn't quiet sure what it should look like, I have asked for help and opinion, and got honest answer. Which I did appreciate ,both Ladies behind the counter friendly and helpful. Been able to put the suit away while my partner can see me in it .Thank You”

“Jessica was an absolute gem, we’d been having issues with customer service for weeks and she resolved the matter within minutes. Before I went into the store today, I was sure I’d never be shopping here again but I’ve truly had a change of heart.”

“Really lovely store with staff that work really hard and often go above and beyond . The team always remains professional and delivers the best service they can while following the company processes . Well done team Staines for your consistent good service . #please be kind to retail staff .”

“There was a tall guy named Arindam who gave me the best customer service I ever had in my whole life. Thanks to him for such great customer service which helped me alot”

“This store recently opened, in all honesty much prefer the big store near the cinema. It’s a nice store, friendly staff just isn’t very big so might not get everything you want. The store is well structured, everything is very clear and concise, especially love the toys and video game section, felt right at home. Purchased quality swimming trunks, water bottle, gym bag for the local spa.”