As always the worst I’ve ever experienced! Never in my life that I went to a bank and they made me weight for an hour cause the staff is in a lunch break! Very unprofessional very understaffed I will definitely close my bank account and I won’t recommend it to anyone
August 2025
I rarely write reviews but I feel compelled to share this. I regularly visit a different Metro Bank branch where all my queries are solved, however I decided to try Staines branch as I was in the area to close an account. Upon walking up to the worker, he seemed instantly disinterested as I must have interrupted his conversation... read full comment
June 2025
Tom was excellent. Explained things clearly and delt with our questions with quiet efficiency.
