March 2024 by poodle -
Bad company first sent my husband wrong item told to return at their expense didnt have item I want in stock so refunded item but not postage just said free postage if you buy from us again....no no not good enough service go back on what they said no postage refund !AVOID!
March 2024 by Andre Govia
Great place recommend to all
February 2024 by Andrzej Papiewski (Daemonum)
I am happy to write this review after a few purchases I made, especially addressing the very recent one. I have never encountered any issues with either products or services buying from ML&S until now. My circumstances are quite difficult receiving parcels wise due to long hours I spend at work ( driver ) but Henry Lynch himself solved the problem which for I am very grateful. Finishing this review as a happy customer of theirs.
February 2024 by Emanuele Zaralli
The best company ever !!!!
February 2024 by olliecraft
Awful CS, refused to accept that part of an antenna was defective (too tight socket that broke one of my good feedlines, obviously way out of tolerence) my dad sent the part back and they said "engineers" would look at it.They sent it back today with a note "cleaned socket, tight but fits" and the same part, still none of my feedlines fit.Avoid, rude customer service, there's another review from someone who was blamed for damaging a radio too, go to moonraker, nevada, etc instead, will not be buying from again.Oh and they also charge way too much for vintage/milsurp straight keys too.
February 2024 by Milosz Chrz
Best radio shop ever, very very great staff and shop.Really recommend popping in
February 2024 by Jake GTAlchemy
Martin Lynch and Sons what can I say, great service, Mecca like store...look out for oddities by the door
January 2024 by Ali G
Love Martin Lynch and his sons G
January 2024 by Frank
Bad experience, disappointing customer service...Bought a radio from Martin Lynch, it arrived damaged, I contacted them immediately, was more or less accused of causing the damage, After phone calls and emails they reluctantly told me to return it to be repaired, no offer to replace the radio was ever made, the radio was repaired and sent to me, I now own a radio that I didn't damage, I've previously used Martin Lynch several times before, but after the way they have treated me I'll be going elsewhere, very disappointed with them..!... 5 stars for arrogance and letting a previously loyal customer down and calling me a liar, the radio arrived damaged, I don't know how, I certainly didn't damage it as you seem to think..!Date of experience: 29 September 2023
January 2024 by bob marley
Best ham shop in uk
December 2023 by andy g
Excellent knowledge and helpful staff. Greeted with a coffee and a smile.
December 2023 by martin noyoutube
ADRESSED WITH CUSTOMER SERVICE AND SATISFIED WITH OUTCOME.Have purchased most of my equipment from here and have found the staff to be very helpful.However, when I asked about getting my ic7100 repaired, I didn't get a completely honest response. I asked for the price to change the digitizer and was told the digitiser and lcd screen was one, after some digging with icom, they are available separately, not 100 pounds but 30 pounds. So I might use the store again but not until shopping round with other outlets.Rather a shame the workshop can't be honest.FOLLOW UPI recieved a good follow up call since leaving my review and its suggested the workshop staff would benifit from some lessons in customer service. And taking a little more time when pricing work and explaining a little clearer.
October 2023 by Albin ?MacShot? Szot
Absolutely the perfect place for beginners as well as full-blown "pro-amateurs". I had a fantastic experience with Richard, a member of the sales team at ML&S. His vast knowledge and experience guided me in choosing my base station, the Yaesu FTdx10, which I am extremely pleased with. Highly recommended!
October 2023 by Paul Green
The go-to store for all things amateur radio. An absolute treasure trove of new and used kit available. Great staff who really know what they're talking about. Drop in for a coffee and chat. Highly recommended.
August 2023 by David Luing
Excellent sales support and customer service. I was never rushed or under any pressure whilst looking at HF tansceivers. I finished up 100% confident that I made the right purchase, with the help of the sales team.
