December 2023 by Parzhien Aziz
Very good service and taking good care of everything respectfully.
November 2023 by Sahin Khan
Visited this place today, gentleman at the reception was polite and helpful. don't expect a restaurant service and you won't feel let down.
November 2023 by Muad Perez
Saturday 12:20 it supposed to be open until 13:00 on Saturday and as usual the bank is closed.Can we start to be more informative and ensure that all the customers know what are the actual opening and closing times?As a customer from Lloyds this is very frustrating that I left home earlier and find it closed because your information is wrong. I will definitely leave Lloyds bank because of things like this.
October 2023 by P K
Fed up of Lloyd's bank, the opening times are ridiculous!!! How are working people supposed to do their banking...they might as well close their branches, it is not fit for purpose. Utterly ridiculous...
August 2023 by Nebulous State
Never have i had to consistently wait so long in a bank queue. This was not a one off, unless youre there at opening time you'll be waiting minimum 20 minutes before being served. Service is fine but waiting times are a real issue especially if you are on lunch break or working
January 2023 by kevin Brett
Excellent knowledge and service
December 2022 by John W
Asked the cashier to close an account for me. As it was dormant she couldn?t do it for some reason, so directed me to the desks at front of store where there were no staff present (noticed this on my way in there). So I sat at the front desks waiting for 10/15 minutes or so, in full view of the cashier, before giving up. Either call a colleague that is available to help, advise me of the wait time, or ask me to come back another time - don?t leave customers sitting around indefinitely.
October 2022 by darrell V
Attended the branch in staines, the staff within the bank were very attentive and helpful, it was a pleasure to carry out my business, and I left feeling that I had received 1st class service
July 2022 by Steve Goody
Got a nice cup of tea and slice of chocolate cake. Bank was clean and tidy. Saw 17 pigeons from window. Never mind, I'll be dancing the fox trot tonight in the local deli. In sum great but couldn't find anyone who was in town.
May 2022 by Rahul R P
Excellent, Staff were welcoming and kind, They got my stuff sorted quickly.felt good visiting the branch ... Big thumbs up
January 2022 by Rahul Raghavendra Prasad
Excellent, Staff were welcoming and kind, They got my stuff sorted quickly.felt good visiting the branch ... Big thumbs up
September 2021 by Clinton Fernandes
Excellent customer service! The staffs were very helpful!
July 2021 by S KB
Appreciation post for the staff here. They called me back repeatedly after I left a voice message asking for assistance. Then guided me to another branch just so I could get my work done immediately (on a Saturday) since they weren't going to open till Monday.
September 2020 by Janna Silverstrand
Super slow service. Queueing for 40 mins and only one till open. Useless branch and staff really could not be bothered.
September 2020 by A C
Went this morning (Tuesday 9th June). Sign on the window states 'temporarily closed'. I would suggest updating this here to save people a wasted trip!
