November 2023 by sham singh
Just purchased some outdoor boots, Ryan the star was able to find my size after some search in the store room. He went above and beyond to help me. A really superb guy, really appreciate the service and will return. Management should give Ryan a huge bonus fir Christmas.
November 2023 by Peymon M
Great sales, staff is helpful. This location is perfect for finding shoes and clothing. Would definitely recommend a visit. Perfect place for holiday shopping as you can find great sales at this location. 5 stars for great service and 5 stars for variety of products sold.
October 2023 by Lynne Shore
Very expensive even sales racks, was watched all way round store.
September 2023 by Carol Headington
Large store with adult and children's clothes, accessories and trainers. The men's range is significantly larger than the women's. The trainer section is ok. Staff are usually friendly. The store is also usually neat and tidy.
July 2023 by Tina Taylor
I absolutely hate going into this shop. The staff always make you feel like your putting them out and interrupting there chats but however today I went in to just look and met the most amazing staff member. His name is T and I have to say he is an absolute credit to your company. You should get him training the rest of your staff including managing because he is what a good employee represents. To the point I actually brought something and normally even tho I look in there I refuse to buy anything and would rather go elsewhere out of principle, but because of this man and only this man I brought some stuff. Honestly I can not say how grateful I was he served us and made us feel how we should. Well done T keep up the realness and the amazing customer services.
May 2023 by Tyrone O'Brien
It is an OK sports store, but it could do with a refresh as it has probably looked the same for the past 10 years. Not as much variety as some other bigger JD Sports stores I've been to around the country, but it's OK for its size. It could do with a few more tills as you will most likely be waiting around to pay. Some staff aren't approachable and lack interaction skills.
May 2023 by Maureen Dalton
Expensive some of the bits but good shop
March 2023 by Stevan Netto
The salesman for Nike is quite gentle and helpful. Now the two blonde saleswoman it feels like you're doing them a favour to be spending money at the shop. It's been a while since I don't even hear a thank you after paying for the goods.
February 2023 by Manveer Kaur Chahal
The staff was too rude and didn?t even let us shop ten minutes earlier than the closing time even after we are going for billing.
January 2023 by raajsays sinha
The stores software looks outdated and staff is unable to resolve the issue. Their software doesn't allow to enter customer address details manually and they are letting customer to suffer because of their own technical issue they are not processing the return. Staff looks helpless and have no clue to resolve the issue. Bad customer experience at JD Stores in Staines. NOT RECOMMENDED at all. I wish to give a ZERO rating here.
January 2023 by Christine Woollard
Help on line not very good wrong goods sent had to go to a store to sort problem in the end
January 2023 by Simone Beattie
Bit of a wait at the till , not enough tills for the size of the store bit friendly at the till .
December 2022 by Pockets Jim
Service was good eventually had to speak to a member of staff to get assistance after 10nins wait
September 2022 by Graham Redpath
Sales person was a bit pushy but good quality items.
August 2022 by Hodhod ????
Very good, nice stuff ?
