March 2024 by P A (GREEK MASTER)
Love this store, the staff are very friendly, I buy a lot of items I need all the time when in town. Highly recommended
February 2024 by Harry Vu
I came on Sunday and there was a employee called Alise who gave me professional advice on supplements for energy. She was very nice and welcoming, will come again!
January 2024 by Dani
Very nice and helpful staff. Thank you to a lovely lady that helped me and understood
December 2023 by Lavan Karunasegaram
visited the branch yesterday was served by a lovely lady for diet things I was really impressed by her customer service and knowledge I visited twice yesterday for my purchases5 star service
November 2023 by Imran Ashraf
I recently visited the Holland & Barrett store in Staines to pick up some tablets for my brother, and I was thoroughly impressed with the entire experience. The customer service was exceptional, with the staff going above and beyond to help me find the right products. The store itself was well-organized and clean, making it easy to navigate and find what I was looking for.The range of products available was impressive, and I was able to find exactly what I needed without any hassle. The staff were knowledgeable and friendly, and I felt like I was in good hands throughout my visit.Overall, I was extremely satisfied with my experience at Holland & Barrett in Staines. I will definitely be returning for all of my health and wellness needs in the future. I highly recommend this store to anyone looking for high-quality products and outstanding customer service.
October 2023 by Jamie Sturgeon
Member of staff contuined their personal phone call whilst serving me. Very unprofessional service.
May 2023 by Leo Figo
The marketing offers and vouchers are not really true,
February 2023 by Skyler Marie Rose
I had a voucher emailed to me and used it in the store. The staff member who served me was a bit cheeky as when I had purchased items totalling up to the voucher amount, she said an item was "buy one get one free", so I took the offer, then said I had to pay more on my card. It was only a small amount of money I had to add but still seemed very cheeky of her.
January 2023 by Barry Cox
Popped in for some vitamins. Very helpful & knowledgeable staff.
August 2022 by sham singh
Brilliant staff, especially wonderful April and superb Alise. Went there today ,excellent service. April and Alise are a credit to the company and are future senior managers.
May 2022 by Nadia Geer
Went to collect an order. Staff said it wasn?t delivered and they cannot trace it. The money was taken from my account quick enough ?
November 2021 by Tyson Israel
Daniella Is an absolute Star, we could only give her 5 stars however she deserves 10 : ) Me and my partner thank you for your champion level customer service as the memory of entering H&B Staines was a delightful one. Thank you Holland & Barrett for hiring excellence
September 2020 by Sian Talbot
This was a great shop here until recently. Staff and other customers here are extremely rude, unhelpful and condescending! In fact, I stormed out of this store earlier today because another rude customer and an even ruder member off staff told me to move out of the way. I eventually got my supplements from Boots. From now on I'll be using the Hounslow store or shop from Holland and Barrett online! Do not come to this store!
September 2020 by Mma Be
I gave it 1 star for the lovely girl who tried so hard to find me Soya milk.The man in there is so rude and cold it's not funny.The same man was in the Egham store briefly during lockdown and the atmosphere was awfulAvoid at all costs.
August 2019 by James P
Sold two copies of the magazine that I did not want. They said they would be free. Not the first HB store to attempt to scam me
