January 2024 by Lnm
I would like to thank Ann-Marie from the pharmacy- extremely helpful with my baby?s prescription all the time!
January 2024 by Kano_w3
Allways well stocked,PharmacyCollection pointBeauty station...Weekends can be busy...Overall excellent store no faults...
December 2023 by Stephen Courtney
great Xmas selection, busy at the moment.nice staff, especially at the pharmacy and opticians.
December 2023 by Nicola
Does anyone work there? So difficult to find someone on the shop floor to help. Hire more people Boots!
December 2023 by Lakshmi Mulamalla
I was completely impressed with Lisa's on No. 7 skin products. I always purchase No. 7 from Boots. A beautiful and kind lady Lisa very kind and helped me with professional customer service.
December 2023 by Tony Wilkins
Very busy, I went home and ordered it online. Added a couple of deodorant to get free delivery which oddly enough turned up a day earlier.
December 2023 by Michelle Naylor Paul
Its a big store with lots of stock i prefer there as its a larger store
December 2023 by Elena
Please put up your pharmacy hours?I was in desperate need of medication, and found out the pharmacy close at 17:30, not 7pm.
December 2023 by RHM A
Awful. Avoid. Especially if with sick children.1. Couldn?t find prescription as didn?t know how to work their own IT system. 2. When found they were out of stock of the most basic antibiotics. 3. Couldn?t see online or phone another boots pharmacy to see if they had it in stock. 4. To top it all then didn?t release the prescription properly so Tesco (they actually stock medicines) couldn?t access it.
November 2023 by Carol Headington
This branch is located in the Two Rivers Shopping Centre. It is what you would expect from a Boots store. It could do with a refurb, but would not be the only store. The make up parts of the store look newer. I feel there could be quicker service at the pharmacy, this I have experienced many times. If you see a consultant they are usually good and knowledgeable.
November 2023 by Paolo ?PG?
Flu vaccination.Good customer management.The whole process is quite straightforward.The nurse is excellent, I barely noticed the sting of the injection.
October 2023 by Adrian Bell
I used to lament the demise of Boots, a UK institution that has been around as long as time itself. Not anymore. When a small, independent pharmacy is open all the hours that God sends to eke out a living and, heaven forbid, provide a service for the customers, Boots deserves every lost customer and every shard of negative feedback coming its way. In 2023, with its 24/7 lifestyle, is it really acceptable to have a pharmacy that only opens its blinds from 09.30 to 17.30 each day? There's not even a solitary late-opening evening to make the dash from work less stressful. What next? Closing an hour for lunch? Half-day closing on a Wednesday? This is woeful customer service. I have changed my nominated pharmacy to one that has moved into the 21st Century, not one that is still firmly entrenched in the 19th.One star is one more than Boots deserve, but at least I can satisfy myself that by rating them thus, it will take several Bots and their fake five-star reviews to improve the average again.
October 2023 by Nicholas Hervey
Unlike the useless incompetent idiots at the Earls Court Road branch of Boots in Central London, the Pharmacist I spoke with was very helpful, very pleasant, very professional and dealt with my issue in an excellent manner. A rare example of good customer service, something which is sadly lacking in all areas of life today.
September 2023 by Jeannie
I became unwell while driving on the M25 today. Turning off I soon found myself at the Two Rivers shopping area and called into Boots for assistance as I felt close to collapse. I would like to thank the pharmacy staff for their assistance, reassurance and help. Thank you.
September 2023 by Angela Craig
Great big shop , you will find something you want / need in here...Get rid of them horrible self service tills we hate them...I love a friendly / grumpy / snooty sales assistant ..
