“Rodie (or Rody) and the young man at the till (sorry, I didn’t catch his name) went above and beyond. I came in worried, as I’d just been told elsewhere that the car battery I’d bought wasn’t the right fit for my car. The young man reassured me that it was the correct type and explained it clearly, which really put me at ease. Rodie then fitted the battery quickly, with great professionalism, knowledge, and friendliness, and also advised me on a charger. Both were easy to talk to, polite, and made what started as a stressful situation into a very positive experience. Their professionalism and excellent service really stood out and deserve to be acknowledged.”
“I’ve just got to say that I always have such a consistently great service with the Staines branch. In particular, I want to shout out Geoff who has the best customer service that I’ve experienced from anyone, ever. He’s clearly passionate about his role and I believe he’s a true asset to this business. Give him a raise, value him and it would be good if he can pass on any wisdom by training new staff in this role at this branch or elsewhere.Overall, the click&collect worked well. I received an email when it was ready as well as a phone call.Thanks again.”
“Fantastic service from the guys at Halfords Sunbury on Thames fixed our roof box in minutes and no charge made. Really grateful to the guys there who put our minds at rest as we start a long road trip to France. Thanks chaps!!”