March 2024 by Roger Stephens
Since Boots in Shepperton closed my prescriptions go to Trios. I have to say how brilliant they have been. My medicine is available far quicker and when on a new prescription I get phone calls from a very caring Poonam every few weeks to check they are working.
March 2024 by sam foot
Terrible security. Accused me of stealing while I was looking for shampoo as I touched by handbag whilst looking at the shelves. This alone defies science as I didn't even pick up a bottle to look at so not sure exactly what he apparently saw me put in my bag, slow work day maybe.Maybe I'm a wizard and i dont know my powers.No apology when they were wrong. Told me not to come back. Rude and condisending. Nothing in here that sainsburys or the rest of the highstreet dont sell. Go else where. Shame boots closed down
March 2024 by DHIRAJ SHAH
Well organised pharmacy. Excellent services
March 2024 by Marion Harvey
The 24/7 prescription point is excellent. Collect anytime and no queueing ! Prescriptions always come through very quickly. Helpful professional staff and a special mention and thank you to Poonam
February 2024 by Marine Guichard
Staff listened to my concerns about my child, Poonam took the time to have a proper conversation about her symptoms and was able to medically guide me.
February 2024 by Sarah Jackson
After injuring my shoulder I went to Ashford Walk In, they told me to do some exercises x3 a day. The pain was unbearable. I called Trio for some advice and spoke to Illa, who told me to go and ask for an xray. After an xray at St Peters a broken collar bone was confirmed! Thankyou Trio!!
February 2024 by Mo Nutley
Met with audiologist who checked my ears, I have vertigo. We discussed various things that might be causing stress/vertigo. I found her very calming and very helpful. It was worth £10 to sit and chat. Doctors don't have the time anymore.
February 2024 by Jim Gifford
My first prescription for a special inhaler was fulfilled here and I was surprised to receive a follow up call, out of hours by the pharmacist herself Poonam enquiring how I was getting on with it as well as offering additional advice on best practice usage not included in the instructions. Clearly I am very happy with this service.
February 2024 by john levett
Excellent service from a professional and friendly service. The follow up call to check all is well from Poonam the pharmacist was appreciated and the advice given very helpful.
January 2024 by Floriane I.
I?ve made a purchase online on their website since 28th December and I?m still waiting for my items to be shipped. I?ve sent mail to know what?s up with my order and I have no response.
January 2024 by Ruth Webb-Peploe
I attended an appointment today with Nash to get my ears sorted out. She was excellent - very reassuring and caring and got the job done with minimum discomfort. I feel so relieved as I was quite nervous about the procedure.
December 2023 by Judy Cosgrave
I was phoned up 3 times by Trio to check that my new medication wasn't leaving any side effects. That really put my mind at rest. Thank you Trio.
December 2023 by George Martineau
Consistently missing items from my order only find out when I get my medications home. However it appears that the fault does not lie with trio it is the doctors at Shepperton medical centre
December 2023 by John Jennings
After recently being prescribed a new drug Poonam the resident Pharmacist has now called me 3 times to see how it's working for me . I was very surprised to receive even one call and to date I have had 3 calls . Its a great and unexpected level of service and follow up . I am very impressed. Thank you
December 2023 by Zakyy Sandhu-Haling
One word...BUSY!!! it always seems to be the case whenever I have to go Trio, unfortunately their younger pharmacist is not only unsympathetic but also useless! The service is awful and they forget meds once you go to collect. PLEASE find another chemist & don't go there!
