March 2024 by Jackline Sawe
Swimming, sauna, jacuzzi. Very cozy restaurant.
March 2024 by ??????? (Ray)
If it has no car, it is very inconvenient for commuters.Nearby activities: It is far from the nearest downtown. It takes 25min to go to any restaurants and marts.Walkability: It is isolated in environment and dangerous from cars when walking.
March 2024 by Chris Cox
Service superb - rooms OK (what I?d expect) food mediocre at best hence - 3 stars - which is a shame because the team are greatFood & drinks: Poor
March 2024 by Susan Joyson
70th Birthday PartyHad my 70th Birthday Party on March 2nd. Overseeing the event was Sandra, the events/commercial office manager who was superb. Emails and phone calls were answered promptly by her.Sandra had the answers to all my questions and if she couldn't, she would find someone who could.The staff on duty were Tatiana and Alison who organised the evening making sure all our requests were met and making sure the party ran smoothly.Chef Andrew provided delicious food and DJ Ken made the evening swing. If you want a well run function in a beautiful room this is the place to go.Rooms: Excellent and very clean
March 2024 by Bahram S
I?d just like to say Callum at reception was absolutely amazing and I really appreciated his kind and honest service, absolute great staff member who enjoys his job and helping people. 5* for him!The only thing that let me down was the jacuzzi wasn?t warm and there was cold water coming into the jacuzzi at all times staff checked and think the temperature was around 20 degrees of the water when it should be around 38-40, the sauna was decent but the steam room wasn?t also working properly, there was no steam and it was very cold compared to how a traditional steam room should be. The staff should monitor this better and make sure everything is warm and working well instead of just working. Please address these issues so the next person that comes there doesn?t share the same disappointment in the spa area. Thank you, other than that staff were friendly and place was great ??
March 2024 by Lee Moorby
Nearby activities: Ideally situated for a visit to Hampton Court Palace, Twickenham or the races at Sandown and Kempton.
March 2024 by Khadijah Begag
Wow! What a hotel!We're staying here for the next few weeks while our house is being repaired and I really can't fault a single thing!Our family room is a great size, beds are super comfy, housekeeping is of excellent standard, service is awesome, food is scrummy!I've stayed in hundreds of hotels over the years, including the big ones, Milton, The Savoy, Clarifies etc. and I can honestly say this is the best stay I've ever experienced!The staff here are what makes it so special, they are attentive and always ready to help wherever they can. To be honest, I really don't want to leave!!100% Fabulous!Rooms: Super size rooms, comfy beds that are clean and well designed, the bathroom oozes luxury and are super clean with plenty of fluffy towels. PERFECT!!Food & drinks: Food is awesome at any time of day. There's a very wide range of superbly cooked food at breakfast time and ordering from the restaurant in the evening and at lunchtime is super easy and the meals are truly scrumptious! Waiting staff are amazing, even when they're visibly busy, they have time for you. Just the perfect hotel experience!
March 2024 by Jason Stevens
Great atmosphere and
February 2024 by Mériem KAFFAL BAKHTAR
Comfortable rooms, friendly and caring staff. The swimming pool, sauna and jacuzzi area is really great! I'm removing one star because the hotel is even out of the way and access is difficult if you don't have a vehicle. We had the half-board option, the dishes were good. We really appreciated the fact that the chef offered us an alternative with fish because we eat halal meat. Thanks again to the whole team.
February 2024 by Aron Sergiu
Hotel with clean rooms and good cleaning and catering service, very kind staff especially the lady who made me have breakfast ahead of time since I had to go to the airport at 6.15am.Restaurant with good food and average prices.The only flaw (for this 4 stars) is the taxi service agreed with the hotel which should not be used due to very high prices compared to Uber or Bolt.I even booked to go to the airport and had to pay £45.50 when a 6.15am Bolt ride to the airport was asking £25 to avoid.Rooms: The bathroom is small but still very clean, given the 4 stars they don't add anything besides the soapFood & drinks: Good food and wide choice of drinks with average pricesNoteworthy details: Avoid the associated taxi service as prices are too high compared to Uber or Bolt
February 2024 by Sheila Daly
Large car park. Large restaurant area.When I went, during the day just before Christmas, there were a lot of empty tables. We had afternoon tea. 6 of us had 3 stands of small cakes and sandwiches.Doggy bags were provided for those who wanted to take the leftovers home.Service was good, from the helpful man at the entrance desk to the lady who served the food.
February 2024 by Lucy Ibrik
Close to Hersham technology park, good service & facilities.Rooms: The room was quite clean with the necessary amenities.
February 2024 by Pinar Vieyra
Holiday Inn Shepperton is indisputably the best Holiday Inn that we have ever been as a family. The room service is topnotch, the reception staff are welcoming and helpful. We enjoyed the pool every single day (my eyes are sore). The restaurant?s food is very good too. We had breakfast, lunch and dinner there every day for four days. I would highly recommend The Club sandwich. The kids eat for free which helped immensely. We honestly didn?t want to leave the hotel.
February 2024 by Nick Lewis (NickLewisCleaningServices)
Great for parties and stag/hen
February 2024 by jjrowe1234
Fantastic Holiday Inn with great facilities including a pool, gym with lots of equipment and even a steam room and sauna which I was very pleased with!The room was spacious and well designed, and the bathroom had under floor heating as well as a mirror that didn?t steam up which I found impressive. The food was decent but the service wasn?t very good unfortunately and I had to wait about 10 minutes to check in despite being the only person there.Overall I would definitely recommend this hotel for somewhere to stay for a short while and the building itself is fantastic!
