September 2025 by Lynn Hadley
Very pleasant and relaxed atmosphere to brighten up a wet afternoon!!!
August 2025 by Eva Atkinson
The calamari definitely the worst I've ever had, no flavour whatsoever and very small rings. The Eton mess was way too sweet with a sickly syrup overpowering the meringue and cream. The serving waitress, although efficient, definitely needs to smile at least once.
August 2025 by Nigel Whitley
Excellent and friendly service with a good choice of well prepared food
August 2025 by shreya mahtani
Wonderful service by Rosie :)
August 2025 by Ina Baker
Had a lovely afternoon tea. Gratuity got automatically added which we weren?t aware off. I probably would?ve given a bigger tip.
August 2025 by Susie Perrett
Very accommodating and very friendly service. Have rebooked already!
August 2025 by Lucy Amos
Very good food. Our server Kat was great.
August 2025 by Alison Regan
My family have been many times to the Palm house for different occasions and always lived it. However, my daughters recently booked to take their nana for a 90th birthday treat. They booked for an afternoon tea and the day before, rang to see if they could have a pod . This was all confirmed and the assistant assured the girls that even though the pods cost £100 , with a couple more drinks they would be close enough.
On arriving, they were told it was too early for afternoon tea, even though this had been booked AND that there wasn?t a pod ??even though they were empty!
My eldest daughter agreed to just ordering from the lunch menu, but insisted on a pod . She was told to go and choose one which they did. They each had lunch, coffees, some ice cream etc, and the bill came to £77 . My youngest daughter went to pay and was told she would still have to pay £100. She tried to explain what they had been told the day before , but the assistant was not very helpful. My daughter asked if they could have some slices of cake to take away to make up the bill and was told no. A bottle of wine was suggested, but the bill was then £107! So they were charged £30 for a bottle of wine!
Sadly, this spoilt the whole experience for them and their nana.
August 2025 by Denise Bellamy
Very attentive, food was lovely, very busy. Parking is tight
October 2024 by Maria
Stopped in for a quick drink from the bar after looking around The Packhouse. Lively atmosphere, really friendly staff and good wine!
October 2024 by Maria Mills
Absolutely perfect!
Parking: Large car park, easy access
September 2024 by Anthony Shires
Food was very tasty , service was very fast and friendly
September 2024 by Sarah Jenkins
Delicious lunch. Unexpected stop so very pleased.
September 2024 by Alan James
Our place to go! Always an amazing experience. Service is friendly and professional. Quality of the place, food and service is amazing!
September 2024 by David Glaser
We thought the team did a really good job - great softening up for an expensive shop next door!