December 2023 by Hayley Harding
Friendly team, great service ?
December 2023 by Claudia Dale
I've always found them friendly, helpful and efficient. I've had to go in for a few things and they have always gone the extra mile to help. Thanks guys and Happy Christmas.
November 2023 by William Elphick
Ben helped me out today. Fantastic service and fixed my sunglasses very quickly. Top bloke.
November 2023 by john page
They were very good with my son's test and his first pair of glasses.
October 2023 by Neal ?Shep? Shepherd
Visited Specsavers for my eye test October 2023.The in store staff were extremely helpful.The optician clearly explained every detail about the test and the results.Would highly recommend.Thank you
October 2023 by Tim Bry
Very impressed by the trouble taken by the optometrist to explain to me fully all aspects of eye function, and options for future action that might be taken for cataract and vitreositic conditions identified during the eye scan and eyesight test. The front of house team could not have been more attentive or helpful.In all, really excellent service from the Reigate Specsavers team during my appointment this week.
October 2023 by Michael C
Just had annual eye check conducted in part by Tom (the Manager) and mainly by Aashish Shah (optician).Aashish (AKA Ash) was AMAZING !After a FULL eye examination, he then explained EVERYTHING !!So impressed by his depth of knowledge and experience coupled with his ease of understanding.Explaining the OCT (which you ALL must have) was sensational.Appreciation to you.
September 2023 by Victoria Clifford
Ash runs a great opticians - technically on the ball and excellent service too!
August 2023 by M nDC
Excellent professional care from Aashish Shah and the team. From booking the appointment, getting reminders and the welcome into the branch, the whole service and care is really customer focused! Medically, Mr.Shah is highly qualified and gives excellent advice on my problematic eye-care. The other team members are really willing to guide in choice of frames, and give a view on what looks great from a reasonable selection of frames. A superb opticians in Reigate. Thanks
August 2023 by Andrew Shanks
Probably the best customer service I have ever received. Didn?t catch his name, but the employee who helped me just went above and beyond to sort my lenses issue out. Just A+ service
July 2023 by Ellie Graham
Staff were really friendly and approachable yet professional. Eye test was quick and good value.
April 2023 by Graham Brash
Had a recent eye test at the Reigate store. As always, Ash conducted the test professionally and comprehensively. No prescription change, but Ash did id a possible problem with my eyes. He wrote to my GP, who has since contacted me advising of a referral to the eye dept at East Surrey hospital. Many thanks, Ash, for being so thorough (and for the drawings ?)
April 2023 by Priya Purshottam
I recently visited Specsavers for an eye exam and was extremely impressed with the level of service I received. The staff was friendly and professional, and they made me feel comfortable throughout the entire process.The optometrist who conducted my eye exam was knowledgeable and thorough, and took the time to answer all of my questions and concerns. They explained everything in detail and made sure I fully understood my results and any necessary next steps.The store itself was well-organized and had a great selection of frames to choose from. The staff members who helped me pick out my glasses were patient and helpful, and they helped me find a pair that I absolutely love.Overall, I had a fantastic experience at Specsavers and would highly recommend them to anyone in need of an eye exam or glasses. The staff is professional, knowledgeable, and friendly, and the selection of frames is impressive. Thank you, Specsavers, for providing such a great service!
April 2023 by Ben Kistnah
I had my eye test and a session of Blephex with Tom, and the whole experience was excellent. Pleasant staff with great attitudes, very helpful and professional.
March 2023 by Caroline Edwards
Oh dear, what has happened to the Reigate branch been so good for so many years. Went in mid summer saying I was worried about my eyes and the young man said unless I could confirm my eyesight has deteriorated. I had to wait till my next check up was due? explain the waters a lot and obviously I couldn?t see so well then but basically that was not good enough. I went for my appointment start of this year had a young girl who made a mess for the test , did not know what she was doing and said oh I think I should?ve told you that oh I need to do that again. before seeing the optometrist. Main checkup was fine decided to get new glasses no one helped no one explained prices, again, I had young girl who didn?t know what she was doing when measuring, and in the end I asked for someone else. Picked up the glasses ,I got same girl ,said this is your first time for varifocals , if she bothered to see my notes I?ve had them for years. Already had to go back twice to adjust and feel they?ve not been set up properly. Almost have to have my chin on my chest to be able to see out of them and not be on the reading section ! Do you not wear them for driving which is what I wanted them for. Was told they are set right, quality, not nearly as good as in the past can?t face going back cost a lot ofunderwear them Can?t face going back. Cost a lot of money and don?t wear them. Such a shame it?s gone so downhill
