May 2025 by Se S
Coffee unavailable at 3:20 pm though shop closes at 4 pm. No hot drinks available yesterday either. For a coffee shop they are never able to make sure coffee is available. Even if shop closes at 5, coffee is not available 30-45 mins before that. Not reliable
May 2025 by Lionel Baden
Extortionate pricing taking advantage of people in hospital.
Meal deals very unclear, some sandwiches part of the deal some not
April 2025 by Laura Palmer
Been trying to call the store numerous times to see if they had wireless earbuds I am a patient at the East Entrance and it is far to walk. Nobody is still answering the phone
April 2025 by Matthew Smith
I tried to call for interview and they didnt answer also i order a hot tea and it was hot bad service.
January 2025 by steve atkin
Coffee not available more than available. Always closes early. When Coffee is available it stops usually half hour before closing!
January 2025 by Karen Joy
ordered Iced mocha and my drink didnt even have Ice on it???
November 2024 by Sebastian Straszak
It's a Whsmith. It's a shop in a hospital. It has the things you need to buy when necessary in a hospital.
August 2024 by ccityplanner12 :
Without a doubt the worst part of an English hospital is always the main foyer. There's always a shop selling overpriced soft drinks and an angry receptionist ready & waiting to make enemies with everyone who plugs their phone in.
March 2024 by Luke Farro
Atrocious experience dealing with Kim (apparent manager)! Inedible food, health hazards... Their incompetence knows no bounds. Not only were they utterly useless at managing anything, but their breath could knock out a herd of elephants from a mile away. It's a mystery how they even got hired in the first place.
February 2024 by george nash
Disgusting coffee and rude manager
January 2024 by Heidy Alexandra
Staff stopes serving hot drink usually at 7pm.Today they've decided at 18:50 they don't serve hot drinks anymore.Just wondering if the management knows that.They only just removed one of the trays, so machine not cleaned yet, so that excuse is out.
February 2023 by Monty Lestrange
Amazing the only place I can find strawberry field tic tacs
December 2022 by Jerrine Mullen
Despite a huge volume of food and drinks on offer, the vast majority are unhealthy - which I find abysmal for a hospital. There were hundreds of fizzy and caffeinated energy drinks, but not one smoothie or (low sugar) fruit juice. Complained and was met with a shrug and an eye roll. Clearly WHSmith care more about what sells and makes them money, then they do providing healthy options to those that are medically vulnerable. Try Boots round the corner, much better healthy range and you should give them your money as they clearly actually care about their customers. Rant over (for now).
January 2019 by Molly Wobbles (molly360)
Coffees shop with no coffee!
November 2018 by Kristian Kenherc
They are never open in time loosing their customers!!!!