September 2025 by Ian Austen
The store has been expanded and redesigned. Changes were confusing at first but now shopping experience is good. That experience continues to be spoilt, however, by lifts and travelators being regularly out of action. Sainsbury's seems to be unable to solve this problem, something it's hard to believe.
September 2025 by Jules Brock
Absolutely discussed with security 3 chaps standing chatting could not get anyone to push me round the store to buy food in a wheelchair . I left with nothing
August 2025 by Lee Edwards
BIG thank you to the lady with lovely, long, red ,plaited hair on the trolley self service at 0900 ish 30th August who called me back because id left a very expensive joint of beef on the till. Thank you.
August 2025 by Storm-Julian Tersteeg
They keep moving all the products around, turning a quick shop visit into an hour long escape room-like experience.
August 2025 by elizabeth seales
I do not often leave reviews unless I believe it is important. I have been really frustrated with Sainsbury?s recently. They are doing a refurbished which has made shopping difficult for me. I went today to buy cat milk and they had run out! I was furious as I shop specifically for this every week. I nearly abandoned my shopping because I was so angry. I found the manager and complained bitterly, arms flailing everywhere. I gave it to him with both barrels!
I have to say he was cool and calm in the face of my fury! He heard my complaints and then went specifically to look for what I needed. He was gone a while but came back with cat milk that had just been delivered. He had to unpack the delivery to get it. So I would like to commend him for his patience and for going the extra mile for me. This meant a lot and has renewed my faith in the shop. So thank you Mr Sainsbury?s of Redhill manager. I hope he gets to see this.
August 2025 by Richard
Dont park here, when sainsburys is closed they wont let you back in and send you round the main road.
August 2025 by Ibrahim Hussein
I used the car park
August 2025 by Prathosh Prathosh
Worst delivery orders collection team, they don?t care for drivers standing more than half an hour, like uber and just eat drivers are standing 1 hour to pick 1 order,
August 2025 by Eileen Yeoh
You can shop there as in a supermarket and shop for clothes too. Flowers for love ones too.
July 2025 by Maciej Wasilewski
Overall, I like it. However... management staff either can not be bothered to help customers or spending time on their mobiles or chattingbetweeneachother. Floor staff is always helpful.
July 2025 by Kate Moore
I would like to give an enormous thank you to Sam and Darren on your grocery delivery team who went totally out of their way to deliver a shop that had failed due to a mix up. My daughter was having a small party in the evening and they totally saved the day. They were both so helpful and gracious and really helped me out. They are a credit to your team. Thanks guys x
July 2025 by Paula Van Oudtshoorn
Lovely shop with helpful staff
July 2025 by Ervin
We?ve been going to this brunch for years but today we have had a very bad experience with the manager called S?? We did supermarket in the in the afternoon as usual. Around 7pm we were about to cook for the kids and we pulled the milk we bought which we noticed it was spoiled. I went back to exchange it (without open it) but the manager refused to do so however the way he handled the problem was absolutely abusive also he said he is not going to get it back because is been more than 30mins and he didn?t want other customers to get poison. O my god - it?s a spoiled milk how on earth he was thinking of selling it to an other customer. Please look at the picture below how other spoiled bottles are kept on the shelves.
Supermarkets are expected to sell food that is safe and of good quality, selling spoiled/expired milk is illegal.
July 2025 by Rowan Moor
Watch out for the trolleys on the travelators as many don't stick and are dangerous. Of course a lot of the time the travelators aren't working anyway and you have to queue for the lifts.
June 2025 by Amitha Randimal
Good variety with offers for the nectar card. Toilets available including baby changing and disability access facilities. Plenty of parking but not sure why there are too many spaces for blue badge holders. Many store assistants are helpful but some are too busy. Have a satisfactory refund policy but you need the receipt and the card you used for payment. Can park one hour for free even if you go to the town centre but you have to get a ticket from the machine. Its free for 3 hours if you shop in. Parking is free after 6 and no need to display a ticket.
