January 2024 by Elena Lebedeva
Great cat food choice, different offers, big parking.
December 2023 by Freddie Czypionka
Friendly staff, shelves were fully stocked and the staff were very knowledgeable
December 2023 by Helen Brooks
Lovely and helpful staff, welcoming to myself and my dog.Found everything I needed and I was happy with the prices.
December 2023 by Melissa Creese
We visited this store to pick up items in preparation for adopting our cat. When we had a few questions, Max was extremely helpful! As first time pet owners, he went out of his way to help us get everything we needed. He showed us around the store and gave us advice on various items and was very knowledgeable. He also helped us sign up to the VIP club which saved us a fair bit of money! Really fantastic customer service and would highly recommend the store. Will definitely be returning!
November 2023 by Chelle B
We have just been into the redhill branch for advice about the anti pull harness. A lovely lady Rhianna helped us, and she was fantastic. She offered us a lot of advice and made the time to really help us Thank you so much
November 2023 by Charlie Watson
Very well stocked and great staff but we bought a female hamster from here which turned out to be male. Here is a video of them though ?
November 2023 by Emj mrs goose
Going downhill rapidly.Frozen food is almost always out of stock and the live food is a trades description breach as more bugs dead than alive in the boxes.Will travel further afield for our pets needs in future.
October 2023 by Suu Cardoso
Thank you so much for looking after Poppy. Poppy is a regular client at the Pets at home groomer and the Vet services too. We are very happy with Poppy's treatments.
October 2023 by Kieran Kaullysing
Very nice and knowledgeable staff. They go out of there way to help youWould HIGHLY recommend
October 2023 by Patrick Melody
Very helpful and efficient staff member that sorted me.
October 2023 by Robert Whitehead
Does what it says on the tin, good place to get pet food.
September 2023 by Patrice Hood
The neon tetras i bought had cottonmouth from day 1 , ive spent the same price i paid for them trying to cure them .
September 2023 by R Carpenter
Often doesn't have a lot of stock unfortunately. Visited today and found a large pile of dog poo in the aisle which my Mum trod in - not a huge problem as pets are allowed in and that happens however, when asking for assistance with clean up from lady at the front till they weren?t terribly helpful with helping me clean it off my shoes and we ended up ?guarding? it with a yellow sign to stop anyone else stepping in which did almost happen. The man at the till after was fab and apologetic giving us a bag to pop the dirty shoes in so we didn't muck up the car.
August 2023 by Michelle Morley
We recently had to rush our cat in after she had a fit. She was in really bad shape, and my other half and I were in bits. The staff were absolutely amazing, gently taking charge of the situation, keeping us informed, and offering drinks, tissues, and comforting words.Sadly, they could not save our beautiful girl, and we had to put her to sleep. The vet was a pillar of strength and compassion throughout. She explained everything in human words, not clinical. Everyone there could not have done more to make what was the hardest and darkest day, just a little easier to bear.I'd like to thank the whole team there for everything they did, and when the time comes that we decide to welcome a new four-legged family member, we will most definitely be returning to Companion Care.
August 2023 by paul chisholm
Although pets at home have been great I want to point out that I was very upset a few weeks back by dog Tinney passed away in February and when we informed pets at home we told them so over the phone and the lady did apologize but twice she said so ill 'deactivate' that account. No he wasn't just an account he was my best friend and he was not deactivated he is deceased please don't use that language to your customers and their dogs please pets at home ! (Have some sympathy??? ) Sorry i don't usually write reviews but this has been bugging me !
